{ "opencollection": "1.0.0", "info": { "name": "Freshworks Freshcaller Accounts Roles API", "version": "1.0" }, "request": { "auth": { "type": "apikey", "key": "X-Api-Auth", "value": "{{X-Api-Auth}}", "placement": "header" } }, "items": [ { "info": { "name": "Roles", "type": "folder" }, "items": [ { "info": { "name": "List all roles", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshcaller.com/api/v1/roles" }, "docs": "Retrieves a list of all agent roles configured in the helpdesk." }, { "info": { "name": "View a role", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshcaller.com/api/v1/roles/:role_id", "params": [ { "name": "role_id", "value": "", "type": "path", "description": "The ID of the role to retrieve." } ] }, "docs": "Retrieves the details of a specific agent role by its ID." } ] } ], "bundled": true }