{ "opencollection": "1.0.0", "info": { "name": "Freshworks Freshcaller Accounts Users API", "version": "1.0" }, "request": { "auth": { "type": "apikey", "key": "X-Api-Auth", "value": "{{X-Api-Auth}}", "placement": "header" } }, "items": [ { "info": { "name": "Users", "type": "folder" }, "items": [ { "info": { "name": "List all users", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshcaller.com/api/v1/users", "params": [ { "name": "page", "value": "", "type": "query", "description": "Page number for pagination." }, { "name": "per_page", "value": "", "type": "query", "description": "Number of results per page." } ] }, "docs": "Retrieves a list of all agent users configured in the Freshcaller system, including their status and role information." }, { "info": { "name": "Create a user", "type": "http" }, "http": { "method": "POST", "url": "https://{domain}.freshcaller.com/api/v1/users", "body": { "type": "json", "data": "{}" } }, "docs": "Creates a new agent user in the Freshcaller system." }, { "info": { "name": "View a user", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshcaller.com/api/v1/users/:user_id", "params": [ { "name": "user_id", "value": "", "type": "path", "description": "The ID of the user." } ] }, "docs": "Retrieves the details of a specific user by their ID." }, { "info": { "name": "Update a user", "type": "http" }, "http": { "method": "PUT", "url": "https://{domain}.freshcaller.com/api/v1/users/:user_id", "params": [ { "name": "user_id", "value": "", "type": "path", "description": "The ID of the user." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Updates the properties of an existing agent user." }, { "info": { "name": "List all user statuses", "type": "http" }, "http": { "method": "GET", "url": "https://{domain}.freshcaller.com/api/v1/user_statuses" }, "docs": "Retrieves the current availability status of all agent users in the Freshcaller system." } ] } ], "bundled": true }