generated: '2026-07-15' method: generated source: openapi/freshworks-freshcaller-api-openapi.yml, openapi/freshworks-freshchat-api-openapi.yml, openapi/freshworks-freshdesk-api-openapi.yml, openapi/freshworks-freshsales-api-openapi.yml, openapi/freshworks-freshservice-api-openapi.yml, openapi/freshworks-freshteam-api-openapi.yml description: Recommended x-agentic-access execution contracts, classified heuristically from the OpenAPI. A governance starting point for exposing this API to AI agents — review and bind audience per deployment. See research/curity/agentic-governance/. summary: operations: 158 by_action_class: connected: 88 acting: 70 by_consequence: read: 88 write: 69 physical: 1 human_in_the_loop_required: 0 operations: - path: /calls method: get operationId: listCalls x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /calls/{call_id} method: get operationId: getCall x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /calls/{call_id}/recording method: get operationId: getCallRecording x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /users method: get operationId: listUsers x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /users method: post operationId: createUser x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /users/{user_id} method: get operationId: getUser x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /users/{user_id} method: put operationId: updateUser x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /user_statuses method: get operationId: listUserStatuses x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /teams method: get operationId: listTeams x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /teams method: post operationId: createTeam x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /teams/{team_id} method: get operationId: getTeam x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /teams/{team_id} method: put operationId: updateTeam x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /call_metrics method: get operationId: listCallMetrics x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /conversations method: get operationId: listConversations x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /conversations method: post operationId: createConversation x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /conversations/{conversation_id} method: get operationId: getConversation x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /conversations/{conversation_id} method: put operationId: updateConversation x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /conversations/{conversation_id}/messages method: get operationId: listConversationMessages x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /conversations/{conversation_id}/messages method: post operationId: sendMessage x-agentic-access: action-class: acting consequence: physical subject: required audience: null token: max-ttl: 300 exchange: true purpose-required: true escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /agents method: get operationId: listAgents x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /agents/{agent_id} method: get operationId: getAgent x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /users method: get operationId: listUsers x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /users method: post operationId: createUser x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /users/{user_id} method: get operationId: getUser x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /users/{user_id} method: put operationId: updateUser x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /channels method: get operationId: listChannels x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /channels/{channel_id} method: get operationId: getChannel x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /groups method: get operationId: listGroups x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /groups/{group_id} method: get operationId: getGroup x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets method: get operationId: listTickets x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets method: post operationId: createTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id} method: get operationId: getTicket x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets/{ticket_id} method: put operationId: updateTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id} method: delete operationId: deleteTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id}/restore method: put operationId: restoreTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id}/conversations method: get operationId: listTicketConversations x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets/{ticket_id}/reply method: post operationId: replyToTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id}/notes method: post operationId: createNote x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /contacts method: get operationId: listContacts x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /contacts method: post operationId: createContact x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /contacts/{contact_id} method: get operationId: getContact x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /contacts/{contact_id} method: put operationId: updateContact x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /contacts/{contact_id} method: delete operationId: deleteContact x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /contacts/{contact_id}/merge method: put operationId: mergeContacts x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /companies method: get operationId: listCompanies x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /companies method: post operationId: createCompany x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /companies/{company_id} method: get operationId: getCompany x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /companies/{company_id} method: put operationId: updateCompany x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /companies/{company_id} method: delete operationId: deleteCompany x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /agents method: get operationId: listAgents x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /agents/{agent_id} method: get operationId: getAgent x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /agents/{agent_id} method: put operationId: updateAgent x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /groups method: get operationId: listGroups x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /groups method: post operationId: createGroup x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /groups/{group_id} method: get operationId: getGroup x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /groups/{group_id} method: put operationId: updateGroup x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /groups/{group_id} method: delete operationId: deleteGroup x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /roles method: get operationId: listRoles x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /roles/{role_id} method: get operationId: getRole x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /products method: get operationId: listProducts x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /products/{product_id} method: get operationId: getProduct x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /email_configs method: get operationId: listEmailConfigs x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /sla_policies method: get operationId: listSLAPolicies x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /business_hours method: get operationId: listBusinessHours x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /surveys/satisfaction_ratings method: get operationId: listSatisfactionRatings x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets/{ticket_id}/time_entries method: get operationId: listTicketTimeEntries x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets/{ticket_id}/time_entries method: post operationId: createTicketTimeEntry x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /contacts method: get operationId: listContacts x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /contacts method: post operationId: createContact x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /contacts/{contact_id} method: get operationId: getContact x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /contacts/{contact_id} method: put operationId: updateContact x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /contacts/{contact_id} method: delete operationId: deleteContact x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /sales_accounts method: get operationId: listAccounts x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /sales_accounts method: post operationId: createAccount x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /sales_accounts/{account_id} method: get operationId: getAccount x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /sales_accounts/{account_id} method: put operationId: updateAccount x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /sales_accounts/{account_id} method: delete operationId: deleteAccount x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /deals method: get operationId: listDeals x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /deals method: post operationId: createDeal x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /deals/{deal_id} method: get operationId: getDeal x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /deals/{deal_id} method: put operationId: updateDeal x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /deals/{deal_id} method: delete operationId: deleteDeal x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /leads method: get operationId: listLeads x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /leads method: post operationId: createLead x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /leads/{lead_id} method: get operationId: getLead x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /leads/{lead_id} method: put operationId: updateLead x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /leads/{lead_id} method: delete operationId: deleteLead x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tasks method: get operationId: listTasks x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tasks method: post operationId: createTask x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tasks/{task_id} method: get operationId: getTask x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tasks/{task_id} method: put operationId: updateTask x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tasks/{task_id} method: delete operationId: deleteTask x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /appointments method: get operationId: listAppointments x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /appointments method: post operationId: createAppointment x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /appointments/{appointment_id} method: get operationId: getAppointment x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /appointments/{appointment_id} method: delete operationId: deleteAppointment x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /notes method: post operationId: createNote x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /notes/{note_id} method: delete operationId: deleteNote x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /sales_activities method: get operationId: listSalesActivities x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /sales_activities method: post operationId: createSalesActivity x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets method: get operationId: listTickets x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets method: post operationId: createTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id} method: get operationId: getTicket x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets/{ticket_id} method: put operationId: updateTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id} method: delete operationId: deleteTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id}/restore method: put operationId: restoreTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id}/conversations method: get operationId: listTicketConversations x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /tickets/{ticket_id}/reply method: post operationId: replyToTicket x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /tickets/{ticket_id}/notes method: post operationId: createNote x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /problems method: get operationId: listProblems x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /problems method: post operationId: createProblem x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /problems/{problem_id} method: get operationId: getProblem x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /problems/{problem_id} method: put operationId: updateProblem x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /problems/{problem_id} method: delete operationId: deleteProblem x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /changes method: get operationId: listChanges x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /changes method: post operationId: createChange x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /changes/{change_id} method: get operationId: getChange x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /changes/{change_id} method: put operationId: updateChange x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /changes/{change_id} method: delete operationId: deleteChange x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /releases method: get operationId: listReleases x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /releases method: post operationId: createRelease x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /releases/{release_id} method: get operationId: getRelease x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /assets method: get operationId: listAssets x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /assets method: post operationId: createAsset x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /assets/{asset_id} method: get operationId: getAsset x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /assets/{asset_id} method: put operationId: updateAsset x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /assets/{asset_id} method: delete operationId: deleteAsset x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /requesters method: get operationId: listRequesters x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /requesters method: post operationId: createRequester x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /requesters/{requester_id} method: get operationId: getRequester x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /requesters/{requester_id} method: put operationId: updateRequester x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /requesters/{requester_id} method: delete operationId: deleteRequester x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /agents method: get operationId: listAgents x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /agents/{agent_id} method: get operationId: getAgent x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /vendors method: get operationId: listVendors x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /vendors method: post operationId: createVendor x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /products method: get operationId: listProducts x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /locations method: get operationId: listLocations x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /departments method: get operationId: listDepartments x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /service_catalog/items method: get operationId: listServiceCatalogItems x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /service_catalog/items/{item_id} method: get operationId: getServiceCatalogItem x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /employees method: get operationId: listEmployees x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /employees/{employee_id} method: get operationId: getEmployee x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /employees/{employee_id} method: put operationId: updateEmployee x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /employee_fields method: get operationId: listEmployeeFields x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /job_postings method: get operationId: listJobPostings x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /job_postings/{job_posting_id} method: get operationId: getJobPosting x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /job_postings/{job_posting_id}/applicant_fields method: get operationId: listApplicantFields x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /job_postings/{job_posting_id}/applicants method: get operationId: listApplicants x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /job_postings/{job_posting_id}/applicants method: post operationId: createApplicant x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /branches method: get operationId: listBranches x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /departments method: get operationId: listDepartments x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /sub_departments method: get operationId: listSubDepartments x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /levels method: get operationId: listLevels x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /time_off_types method: get operationId: listTimeOffTypes x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /time_offs method: get operationId: listTimeOffRequests x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none - path: /time_offs method: post operationId: createTimeOffRequest x-agentic-access: action-class: acting consequence: write subject: required audience: null token: max-ttl: 900 escalation: human-in-the-loop: conditional triggers: - abnormal - high-value audit: required - path: /roles method: get operationId: listRoles x-agentic-access: action-class: connected consequence: read subject: optional token: max-ttl: 3600 audit: none