naftiko: 1.0.0-alpha2 info: label: Freshworks Freshdesk API — SLA Policies description: 'Freshworks Freshdesk API — SLA Policies. 1 operations. Lead operation: List all SLA policies. Self-contained Naftiko capability covering one Freshworks business surface.' tags: - Freshworks - SLA Policies created: '2026-05-19' modified: '2026-05-19' binds: - namespace: env keys: FRESHWORKS_API_KEY: FRESHWORKS_API_KEY capability: consumes: - type: http namespace: freshdesk-sla-policies baseUri: https://{domain}.freshdesk.com/api/v2 description: Freshworks Freshdesk API — SLA Policies business capability. Self-contained, no shared references. resources: - name: sla_policies path: /sla_policies operations: - name: listslapolicies method: GET description: List all SLA policies outputRawFormat: json outputParameters: - name: result type: object value: $. authentication: type: basic username: '{{env.FRESHWORKS_USER}}' password: '{{env.FRESHWORKS_PASS}}' exposes: - type: rest namespace: freshdesk-sla-policies-rest port: 8080 description: REST adapter for Freshworks Freshdesk API — SLA Policies. One Spectral-compliant resource per consumed operation, prefixed with /v1. resources: - path: /v1/sla-policies name: sla-policies description: REST surface for sla_policies. operations: - method: GET name: listslapolicies description: List all SLA policies call: freshdesk-sla-policies.listslapolicies outputParameters: - type: object mapping: $. - type: mcp namespace: freshdesk-sla-policies-mcp port: 9090 transport: http description: MCP adapter for Freshworks Freshdesk API — SLA Policies. One tool per consumed operation, routed inline through this capability's consumes block. tools: - name: list-all-sla-policies description: List all SLA policies hints: readOnly: true destructive: false idempotent: true call: freshdesk-sla-policies.listslapolicies outputParameters: - type: object mapping: $.