{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "#/components/schemas/SLAPolicy", "title": "SLAPolicy", "type": "object", "properties": { "id": { "type": "integer", "description": "Unique ID of the SLA policy." }, "name": { "type": "string", "description": "Name of the SLA policy." }, "description": { "type": "string", "description": "Description of the SLA policy." }, "is_default": { "type": "boolean", "description": "Whether this is the default SLA policy." }, "active": { "type": "boolean", "description": "Whether the SLA policy is active." }, "created_at": { "type": "string", "format": "date-time", "description": "Timestamp when the SLA policy was created." }, "updated_at": { "type": "string", "format": "date-time", "description": "Timestamp when the SLA policy was last updated." } } }