# Rate limits transcribed from the provider's own documentation — see provenance. Quoted, not derived.
generated: '2026-09-20'
method: searched
source: https://developers.freshdesk.com/api/
sources:
- https://developers.freshdesk.com/api/
provenance:
  tool: planning/api-economics/harvest_ratelimits.py
  run: 20260920T133210
  grounding: every limit_text was found verbatim in the fetched page text
published: true
note: Freshdesk API v2 docs state account-wide rate limits by plan (hourly table for Blossom/Garden/Estate/Forest,
  per-minute tables for old plans and Growth/Pro/Enterprise with per-endpoint sub-limits), a 50 calls/minute
  trial default, and purchasable additional limits. 429 returned with Retry-After.
limit_count: 22
limits:
- name: Trial account default limit
  limit_text: there is a default API limit of 50 calls/minute
  limit: 50
  window: minute
  scope: account
  plan: Trial
- name: Blossom plan hourly limit
  limit_text: Blossom 3000
  limit: 3000
  window: hour
  scope: account
  plan: Blossom
- name: Garden plan hourly limit
  limit_text: Garden 3000
  limit: 3000
  window: hour
  scope: account
  plan: Garden
- name: Estate plan hourly limit
  limit_text: Estate 5000
  limit: 5000
  window: hour
  scope: account
  plan: Estate
- name: Forest plan hourly limit
  limit_text: Forest 5000
  limit: 5000
  window: hour
  scope: account
  plan: Forest
- name: Growth plan per-minute limit
  limit_text: Growth 100
  limit: 100
  window: minute
  scope: account
  plan: Growth
- name: Pro plan per-minute limit
  limit_text: Pro 400
  limit: 400
  window: minute
  scope: account
  plan: Pro
- name: Enterprise plan per-minute limit
  limit_text: Enterprise 700
  limit: 700
  window: minute
  scope: account
  plan: Enterprise
- name: Growth Ticket Create sub-limit
  limit_text: Ticket Create - 50
  limit: 50
  window: minute
  scope: endpoint
  plan: Growth
  endpoint: Ticket Create
- name: Growth Ticket Update sub-limit
  limit_text: Ticket Update - 50
  limit: 50
  window: minute
  scope: endpoint
  plan: Growth
  endpoint: Ticket Update
- name: Growth Tickets List sub-limit
  limit_text: Tickets List - 40
  limit: 40
  window: minute
  scope: endpoint
  plan: Growth
  endpoint: Tickets List
- name: Growth Contacts List sub-limit
  limit_text: Contacts List - 40
  limit: 40
  window: minute
  scope: endpoint
  plan: Growth
  endpoint: Contacts List
- name: Pro/Estate Ticket Create sub-limit
  limit_text: Ticket Create - 160
  limit: 160
  window: minute
  scope: endpoint
  plan: Pro
  endpoint: Ticket Create
- name: Pro/Estate Tickets List sub-limit
  limit_text: Tickets List - 100
  limit: 100
  window: minute
  scope: endpoint
  plan: Pro
  endpoint: Tickets List
- name: Enterprise Ticket Create sub-limit
  limit_text: Ticket Create - 280
  limit: 280
  window: minute
  scope: endpoint
  plan: Enterprise
  endpoint: Ticket Create
- name: Enterprise Tickets List sub-limit
  limit_text: Tickets List - 200
  limit: 200
  window: minute
  scope: endpoint
  plan: Enterprise
  endpoint: Tickets List
- name: Old Blossom per-minute limit
  limit_text: Blossom 100
  limit: 100
  window: minute
  scope: account
  plan: Blossom (old plan)
- name: Old Garden per-minute limit
  limit_text: Garden 200
  limit: 200
  window: minute
  scope: account
  plan: Garden (old plan)
- name: Old Estate per-minute limit
  limit_text: Estate 400
  limit: 400
  window: minute
  scope: account
  plan: Estate (old plan)
- name: Old Forest per-minute limit
  limit_text: Forest 700
  limit: 700
  window: minute
  scope: account
  plan: Forest (old plan)
- name: Purchased additional limit sub-limits (1000)
  limit_text: Ticket Create - 400
  limit: 400
  window: minute
  scope: endpoint
  plan: Purchased additional rate limit - 1000
  endpoint: Ticket Create
- name: Purchased additional limit sub-limits (2000)
  limit_text: Ticket Create - 800
  limit: 800
  window: minute
  scope: endpoint
  plan: Purchased additional rate limit - 2000
  endpoint: Ticket Create
headers:
- X-RateLimit-Total
- X-RateLimit-Remaining
- X-RateLimit-Used-CurrentRequest
- Retry-After
- X-Freshdesk-Api-Version
exceeded_status: 429