{ "@context": { "@vocab": "https://frontapp.com/schema#", "schema": "https://schema.org/", "xsd": "http://www.w3.org/2001/XMLSchema#", "dcterms": "http://purl.org/dc/terms/", "frontapp": "https://frontapp.com/schema#", "InboundMessage": "frontapp:InboundMessage", "sender": { "@id": "frontapp:sender" }, "subject": { "@id": "frontapp:subject", "@type": "xsd:string" }, "body": { "@id": "frontapp:body", "@type": "xsd:string" }, "metadata": { "@id": "frontapp:metadata" }, "delivered_at": { "@id": "frontapp:delivered_at", "@type": "xsd:integer" }, "attachments": { "@id": "frontapp:attachments", "@container": "@list" }, "OutboundMessage": "frontapp:OutboundMessage", "sender_name": { "@id": "frontapp:sender_name", "@type": "xsd:string" }, "to": { "@id": "frontapp:to", "@container": "@list" }, "author_id": { "@id": "frontapp:author_id", "@type": "xsd:string" }, "UpdateChannel": "frontapp:UpdateChannel", "status": { "@id": "frontapp:status", "@type": "xsd:string" }, "ApplicationMessageTemplateEditBlob": "frontapp:ApplicationMessageTemplateEditBlob", "name": { "@id": "frontapp:name", "@type": "xsd:string" }, "blurb": { "@id": "frontapp:blurb", "@type": "xsd:string" }, "is_disabled": { "@id": "frontapp:is_disabled", "@type": "xsd:boolean" }, "status_name": { "@id": "frontapp:status_name", "@type": "xsd:string" }, "variable_mappings": { "@id": "frontapp:variable_mappings", "@container": "@list" }, "template_preview": { "@id": "frontapp:template_preview", "@type": "xsd:string" }, "ApplicationMessageTemplateResponse": "frontapp:ApplicationMessageTemplateResponse", "template_id": { "@id": "frontapp:template_id", "@type": "xsd:decimal" }, "CallParty": "frontapp:CallParty", "handle": { "@id": "frontapp:handle", "@type": "xsd:string" }, "CreateCall": "frontapp:CreateCall", "direction": { "@id": "frontapp:direction", "@type": "xsd:string" }, "CreateCallInbound": "frontapp:CreateCallInbound", "external_call_id": { "@id": "frontapp:external_call_id", "@type": "xsd:string" }, "initial_status": { "@id": "frontapp:initial_status", "@type": "xsd:string" }, "from": { "@id": "frontapp:from", "@type": "@id" }, "started_at": { "@id": "frontapp:started_at", "@type": "xsd:decimal" }, "parent_external_call_id": { "@id": "frontapp:parent_external_call_id", "@type": "xsd:string" }, "agent_email_address": { "@id": "frontapp:agent_email_address", "@type": "xsd:string" }, "CreateCallOutbound": "frontapp:CreateCallOutbound", "AddCallTranscript": "frontapp:AddCallTranscript", "lines": { "@id": "frontapp:lines", "@container": "@list" }, "TranscriptLine": "frontapp:TranscriptLine", "speaker_name": { "@id": "frontapp:speaker_name", "@type": "xsd:string" }, "content": { "@id": "frontapp:content", "@type": "xsd:string" }, "start_time_seconds": { "@id": "frontapp:start_time_seconds", "@type": "xsd:decimal" }, "speaker_type": { "@id": "frontapp:speaker_type", "@type": "xsd:string" }, "AddCallSummary": "frontapp:AddCallSummary", "UpdateCall": "frontapp:UpdateCall", "occurred_at": { "@id": "frontapp:occurred_at", "@type": "xsd:decimal" }, "call_status": { "@id": "frontapp:call_status", "@type": "xsd:string" }, "AccountResponse": "frontapp:AccountResponse", "_links": { "@id": "frontapp:_links" }, "id": { "@id": "frontapp:id", "@type": "xsd:string" }, "logo_url": { "@id": "frontapp:logo_url", "@type": "xsd:string" }, "description": { "@id": "frontapp:description", "@type": "xsd:string" }, "domains": { "@id": "frontapp:domains", "@container": "@list" }, "external_id": { "@id": "frontapp:external_id", "@type": "xsd:string" }, "custom_fields": { "@id": "frontapp:custom_fields", "@type": "@id" }, "created_at": { "@id": "frontapp:created_at", "@type": "xsd:decimal" }, "updated_at": { "@id": "frontapp:updated_at", "@type": "xsd:decimal" }, "Account": "frontapp:Account", "AccountPatch": "frontapp:AccountPatch", "ContactHandle": "frontapp:ContactHandle", "source": { "@id": "frontapp:source", "@type": "xsd:string" }, "ContactListResponses": "frontapp:ContactListResponses", "is_private": { "@id": "frontapp:is_private", "@type": "xsd:boolean" }, "ContactResponse": "frontapp:ContactResponse", "avatar_url": { "@id": "frontapp:avatar_url", "@type": "xsd:string" }, "links": { "@id": "frontapp:links", "@container": "@list" }, "groups": { "@id": "frontapp:groups", "@container": "@list" }, "lists": { "@id": "frontapp:lists", "@container": "@list" }, "handles": { "@id": "frontapp:handles", "@container": "@list" }, "ContactIds": "frontapp:ContactIds", "contact_ids": { "@id": "frontapp:contact_ids", "@container": "@list" }, "CustomFieldResponse": "frontapp:CustomFieldResponse", "type": { "@id": "frontapp:type", "@type": "xsd:string" }, "values": { "@id": "frontapp:values", "@container": "@list" }, "AccountIds": "frontapp:AccountIds", "account_ids": { "@id": "frontapp:account_ids", "@container": "@list" }, "AnalyticsActivitiesColumns": "frontapp:AnalyticsActivitiesColumns", "AnalyticsActivitiesExportsColumns": "frontapp:AnalyticsActivitiesExportsColumns", "columns": { "@id": "frontapp:columns", "@container": "@list" }, "AnalyticsActivitiesNumericParameterizedColumn": "frontapp:AnalyticsActivitiesNumericParameterizedColumn", "AnalyticsActivitiesSmartQAParameterizedColumn": "frontapp:AnalyticsActivitiesSmartQAParameterizedColumn", "AnalyticsActivitiesSmartQAScoreParameters": "frontapp:AnalyticsActivitiesSmartQAScoreParameters", "AnalyticsExportRequest": "frontapp:AnalyticsExportRequest", "start": { "@id": "frontapp:start", "@type": "xsd:decimal" }, "end": { "@id": "frontapp:end", "@type": "xsd:decimal" }, "timezone": { "@id": "frontapp:timezone", "@type": "xsd:string" }, "filters": { "@id": "frontapp:filters", "@type": "@id" }, "AnalyticsExportResponse": "frontapp:AnalyticsExportResponse", "progress": { "@id": "frontapp:progress", "@type": "xsd:integer" }, "url": { "@id": "frontapp:url", "@type": "xsd:string" }, "filename": { "@id": "frontapp:filename", "@type": "xsd:string" }, "size": { "@id": "frontapp:size", "@type": "xsd:decimal" }, "AnalyticsMessagesColumns": "frontapp:AnalyticsMessagesColumns", "AnalyticsMessagesExportColumns": "frontapp:AnalyticsMessagesExportColumns", "ChannelIds": "frontapp:ChannelIds", "channel_ids": { "@id": "frontapp:channel_ids", "@container": "@list" }, "InboxIds": "frontapp:InboxIds", "inbox_ids": { "@id": "frontapp:inbox_ids", "@container": "@list" }, "TagIds": "frontapp:TagIds", "tag_ids": { "@id": "frontapp:tag_ids", "@container": "@list" }, "TeamIds": "frontapp:TeamIds", "team_ids": { "@id": "frontapp:team_ids", "@container": "@list" }, "TeammateIds": "frontapp:TeammateIds", "teammate_ids": { "@id": "frontapp:teammate_ids", "@container": "@list" }, "AnalyticsMetricId": "frontapp:AnalyticsMetricId", "AnalyticsReportRequest": "frontapp:AnalyticsReportRequest", "metrics": { "@id": "frontapp:metrics", "@container": "@list" }, "AnalyticsReportResponse": "frontapp:AnalyticsReportResponse", "uid": { "@id": "frontapp:uid", "@type": "xsd:string" }, "AnalyticsScalar": "frontapp:AnalyticsScalar", "value": { "@id": "frontapp:value", "@type": "@id" }, "AnalyticsScalarType": "frontapp:AnalyticsScalarType", "AppEvent": "frontapp:AppEvent", "event_type": { "@id": "frontapp:event_type", "@type": "xsd:string" }, "app_object": { "@id": "frontapp:app_object" }, "ChannelResponse": "frontapp:ChannelResponse", "address": { "@id": "frontapp:address", "@type": "xsd:string" }, "send_as": { "@id": "frontapp:send_as", "@type": "xsd:string" }, "settings": { "@id": "frontapp:settings" }, "is_valid": { "@id": "frontapp:is_valid", "@type": "xsd:boolean" }, "CreateChannel": "frontapp:CreateChannel", "application_uid": { "@id": "frontapp:application_uid", "@type": "xsd:string" }, "credentials": { "@id": "frontapp:credentials" }, "Attachment": "frontapp:Attachment", "content_type": { "@id": "frontapp:content_type", "@type": "xsd:string" }, "CreateDraft": "frontapp:CreateDraft", "cc": { "@id": "frontapp:cc", "@container": "@list" }, "bcc": { "@id": "frontapp:bcc", "@container": "@list" }, "quote_body": { "@id": "frontapp:quote_body", "@type": "xsd:string" }, "mode": { "@id": "frontapp:mode", "@type": "xsd:string" }, "signature_id": { "@id": "frontapp:signature_id", "@type": "xsd:string" }, "should_add_default_signature": { "@id": "frontapp:should_add_default_signature", "@type": "xsd:boolean" }, "MessageResponse": "frontapp:MessageResponse", "message_uid": { "@id": "frontapp:message_uid", "@type": "xsd:string" }, "is_inbound": { "@id": "frontapp:is_inbound", "@type": "xsd:boolean" }, "draft_mode": { "@id": "frontapp:draft_mode", "@type": "xsd:string" }, "error_type": { "@id": "frontapp:error_type", "@type": "xsd:string" }, "version": { "@id": "frontapp:version", "@type": "xsd:string" }, "author": { "@id": "frontapp:author", "@type": "@id" }, "recipients": { "@id": "frontapp:recipients", "@container": "@list" }, "text": { "@id": "frontapp:text", "@type": "xsd:string" }, "signature": { "@id": "frontapp:signature", "@type": "@id" }, "RecipientResponse": "frontapp:RecipientResponse", "role": { "@id": "frontapp:role", "@type": "xsd:string" }, "SignatureResponse": "frontapp:SignatureResponse", "sender_info": { "@id": "frontapp:sender_info", "@type": "xsd:string" }, "is_visible_for_all_teammate_channels": { "@id": "frontapp:is_visible_for_all_teammate_channels", "@type": "xsd:boolean" }, "is_default": { "@id": "frontapp:is_default", "@type": "xsd:boolean" }, "TeammateResponse": "frontapp:TeammateResponse", "email": { "@id": "frontapp:email", "@type": "xsd:string" }, "username": { "@id": "frontapp:username", "@type": "xsd:string" }, "first_name": { "@id": "frontapp:first_name", "@type": "xsd:string" }, "last_name": { "@id": "frontapp:last_name", "@type": "xsd:string" }, "is_admin": { "@id": "frontapp:is_admin", "@type": "xsd:boolean" }, "is_available": { "@id": "frontapp:is_available", "@type": "xsd:boolean" }, "is_blocked": { "@id": "frontapp:is_blocked", "@type": "xsd:boolean" }, "DeleteDraft": "frontapp:DeleteDraft", "CustomMessage": "frontapp:CustomMessage", "body_format": { "@id": "frontapp:body_format", "@type": "xsd:string" }, "OutboundReplyMessage": "frontapp:OutboundReplyMessage", "channel_id": { "@id": "frontapp:channel_id", "@type": "xsd:string" }, "options": { "@id": "frontapp:options" }, "ImportMessage": "frontapp:ImportMessage", "assignee_id": { "@id": "frontapp:assignee_id", "@type": "xsd:string" }, "tags": { "@id": "frontapp:tags", "@container": "@list" }, "conversation_id": { "@id": "frontapp:conversation_id", "@type": "xsd:string" }, "SeenReceiptResponse": "frontapp:SeenReceiptResponse", "first_seen_at": { "@id": "frontapp:first_seen_at", "@type": "xsd:decimal" }, "seen_by": { "@id": "frontapp:seen_by", "@type": "@id" }, "CommentResponse": "frontapp:CommentResponse", "posted_at": { "@id": "frontapp:posted_at", "@type": "xsd:decimal" }, "is_pinned": { "@id": "frontapp:is_pinned", "@type": "xsd:boolean" }, "UpdateComment": "frontapp:UpdateComment", "CreateComment": "frontapp:CreateComment", "RuleResponse": "frontapp:RuleResponse", "actions": { "@id": "frontapp:actions", "@container": "@list" }, "StatusResponse": "frontapp:StatusResponse", "category": { "@id": "frontapp:category", "@type": "xsd:string" }, "TagResponse": "frontapp:TagResponse", "highlight": { "@id": "frontapp:highlight", "@type": "xsd:string" }, "is_visible_in_conversation_lists": { "@id": "frontapp:is_visible_in_conversation_lists", "@type": "xsd:boolean" }, "CreateTag": "frontapp:CreateTag", "UpdateTag": "frontapp:UpdateTag", "parent_tag_id": { "@id": "frontapp:parent_tag_id", "@type": "xsd:string" }, "ConversationResponse": "frontapp:ConversationResponse", "status_id": { "@id": "frontapp:status_id", "@type": "xsd:string" }, "status_category": { "@id": "frontapp:status_category", "@type": "xsd:string" }, "ticket_ids": { "@id": "frontapp:ticket_ids", "@container": "@list" }, "assignee": { "@id": "frontapp:assignee", "@type": "@id" }, "recipient": { "@id": "frontapp:recipient", "@type": "@id" }, "waiting_since": { "@id": "frontapp:waiting_since", "@type": "xsd:decimal" }, "scheduled_reminders": { "@id": "frontapp:scheduled_reminders", "@container": "@list" }, "due_at": { "@id": "frontapp:due_at", "@type": "xsd:decimal" }, "LinkResponse": "frontapp:LinkResponse", "external_url": { "@id": "frontapp:external_url", "@type": "xsd:string" }, "Reminder": "frontapp:Reminder", "scheduled_at": { "@id": "frontapp:scheduled_at", "@type": "xsd:decimal" }, "CreateContactList": "frontapp:CreateContactList", "AddContactsToList": "frontapp:AddContactsToList", "RemoveContactsFromList": "frontapp:RemoveContactsFromList", "Contact": "frontapp:Contact", "avatar": { "@id": "frontapp:avatar", "@type": "xsd:string" }, "group_names": { "@id": "frontapp:group_names", "@container": "@list" }, "list_names": { "@id": "frontapp:list_names", "@container": "@list" }, "MergeContacts": "frontapp:MergeContacts", "target_contact_id": { "@id": "frontapp:target_contact_id", "@type": "xsd:string" }, "ContactNoteResponses": "frontapp:ContactNoteResponses", "CreateContactNote": "frontapp:CreateContactNote", "CreateConversation": "frontapp:CreateConversation", "inbox_id": { "@id": "frontapp:inbox_id", "@type": "xsd:string" }, "comment": { "@id": "frontapp:comment" }, "UpdateConversation": "frontapp:UpdateConversation", "UpdateConversationAssignee": "frontapp:UpdateConversationAssignee", "EventResponse": "frontapp:EventResponse", "emitted_at": { "@id": "frontapp:emitted_at", "@type": "xsd:decimal" }, "target": { "@id": "frontapp:target" }, "conversation": { "@id": "frontapp:conversation", "@type": "@id" }, "InboxResponse": "frontapp:InboxResponse", "is_public": { "@id": "frontapp:is_public", "@type": "xsd:boolean" }, "UpdateConversationReminders": "frontapp:UpdateConversationReminders", "teammate_id": { "@id": "frontapp:teammate_id", "@type": "xsd:string" }, "CreateInbox": "frontapp:CreateInbox", "CreateTeamInbox": "frontapp:CreateTeamInbox", "CreatePrivateInbox": "frontapp:CreatePrivateInbox", "KnowledgeBaseSlimResponse": "frontapp:KnowledgeBaseSlimResponse", "locales": { "@id": "frontapp:locales", "@container": "@list" }, "KnowledgeBaseCreate": "frontapp:KnowledgeBaseCreate", "KnowledgeBaseResponse": "frontapp:KnowledgeBaseResponse", "locale": { "@id": "frontapp:locale", "@type": "xsd:string" }, "KnowledgeBaseCategorySlimResponse": "frontapp:KnowledgeBaseCategorySlimResponse", "slug": { "@id": "frontapp:slug", "@type": "xsd:string" }, "is_hidden": { "@id": "frontapp:is_hidden", "@type": "xsd:boolean" }, "KnowledgeBasePatch": "frontapp:KnowledgeBasePatch", "KnowledgeBaseArticleSlimResponse": "frontapp:KnowledgeBaseArticleSlimResponse", "KnowledgeBaseArticleResponse": "frontapp:KnowledgeBaseArticleResponse", "keywords": { "@id": "frontapp:keywords", "@container": "@list" }, "last_edited_at": { "@id": "frontapp:last_edited_at", "@type": "xsd:decimal" }, "KnowledgeBaseArticlePatch": "frontapp:KnowledgeBaseArticlePatch", "KnowledgeBaseArticleCreate": "frontapp:KnowledgeBaseArticleCreate", "category_id": { "@id": "frontapp:category_id", "@type": "xsd:string" }, "KnowledgeBaseCategoryResponse": "frontapp:KnowledgeBaseCategoryResponse", "KnowledgeBaseCategoryPatch": "frontapp:KnowledgeBaseCategoryPatch", "KnowledgeBaseCategoryCreate": "frontapp:KnowledgeBaseCategoryCreate", "parent_category_id": { "@id": "frontapp:parent_category_id", "@type": "xsd:string" }, "CreateLink": "frontapp:CreateLink", "pattern": { "@id": "frontapp:pattern", "@type": "xsd:string" }, "UpdateLink": "frontapp:UpdateLink", "IdentityResponse": "frontapp:IdentityResponse", "MessageTemplateFolderResponse": "frontapp:MessageTemplateFolderResponse", "CreateMessageTemplateFolder": "frontapp:CreateMessageTemplateFolder", "parent_folder_id": { "@id": "frontapp:parent_folder_id", "@type": "xsd:string" }, "UpdateMessageTemplateFolder": "frontapp:UpdateMessageTemplateFolder", "CreateMessageTemplateFolderAsChild": "frontapp:CreateMessageTemplateFolderAsChild", "CreateMessageTemplateAsChild": "frontapp:CreateMessageTemplateAsChild", "MessageTemplateResponse": "frontapp:MessageTemplateResponse", "is_available_for_all_inboxes": { "@id": "frontapp:is_available_for_all_inboxes", "@type": "xsd:boolean" }, "CreateSharedMessageTemplate": "frontapp:CreateSharedMessageTemplate", "folder_id": { "@id": "frontapp:folder_id", "@type": "xsd:string" }, "CreatePrivateMessageTemplate": "frontapp:CreatePrivateMessageTemplate", "ShiftInterval": "frontapp:ShiftInterval", "ShiftIntervals": "frontapp:ShiftIntervals", "mon": { "@id": "frontapp:mon", "@type": "@id" }, "tue": { "@id": "frontapp:tue", "@type": "@id" }, "wed": { "@id": "frontapp:wed", "@type": "@id" }, "thu": { "@id": "frontapp:thu", "@type": "@id" }, "fri": { "@id": "frontapp:fri", "@type": "@id" }, "sat": { "@id": "frontapp:sat", "@type": "@id" }, "sun": { "@id": "frontapp:sun", "@type": "@id" }, "ShiftResponse": "frontapp:ShiftResponse", "color": { "@id": "frontapp:color", "@type": "xsd:string" }, "times": { "@id": "frontapp:times", "@type": "@id" }, "CreateShift": "frontapp:CreateShift", "UpdateShift": "frontapp:UpdateShift", "UpdateSignature": "frontapp:UpdateSignature", "CreatePrivateSignature": "frontapp:CreatePrivateSignature", "CreateSharedSignature": "frontapp:CreateSharedSignature", "TeammateGroupResponse": "frontapp:TeammateGroupResponse", "is_managed_by_scim": { "@id": "frontapp:is_managed_by_scim", "@type": "xsd:boolean" }, "permissions": { "@id": "frontapp:permissions" }, "CreateTeammateGroup": "frontapp:CreateTeammateGroup", "UpdateTeammateGroup": "frontapp:UpdateTeammateGroup", "TeamPreviewResponse": "frontapp:TeamPreviewResponse", "UpdateTeammate": "frontapp:UpdateTeammate", "TimeOffResponse": "frontapp:TimeOffResponse", "start_at": { "@id": "frontapp:start_at", "@type": "xsd:decimal" }, "end_at": { "@id": "frontapp:end_at", "@type": "xsd:decimal" }, "auto_responder": { "@id": "frontapp:auto_responder" }, "CreateTimeOff": "frontapp:CreateTimeOff" }, "@type": "schema:Dataset", "schema:name": "FrontApp API JSON-LD context", "schema:description": "A JSON-LD @context for the objects FrontApp's own API contract declares: one class per component schema, one property per declared field, typed from the contract. Derived by script (derive-json-ld.py, 2026-10-14) from openapi/frontapp-channel-api-openapi.yml, openapi/frontapp-core-api-openapi.yml.", "dcterms:created": "2026-10-14", "dcterms:source": [ "openapi/frontapp-channel-api-openapi.yml", "openapi/frontapp-core-api-openapi.yml" ] }