{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/frontapp/main/json-schema/frontapp-update-call-schema.json",
  "title": "UpdateCall",
  "x-generated": "2026-10-14",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/frontapp-channel-api-openapi.yml#/components/schemas/UpdateCall",
  "type": "object",
  "required": [
    "call_status"
  ],
  "properties": {
    "occurred_at": {
      "type": "number",
      "description": "Optional Unix timestamp (ms) when this status change occurred."
    },
    "call_status": {
      "type": "string",
      "enum": [
        "queued",
        "ringing",
        "connected",
        "hold",
        "hangup",
        "abandoned",
        "missed",
        "transferred"
      ]
    },
    "agent_email_address": {
      "type": "string",
      "description": "Optional; include when the status update relates to a specific teammate."
    }
  }
}