specification: FinOps Framework
specificationVersion: '1.0'
provider: Fyno
providerId: fyno
created: '2026-06-12'
modified: '2026-06-12'

description: >
  Fyno uses a subscription-based billing model with annual plan tiers and metered
  overage charges. The primary cost driver is API request volume (notifications
  triggered). Plans include bundled monthly quotas; consumption above quota is
  billed per million additional API requests at decreasing rates on higher tiers.

billingModel: subscription_with_overage
billingCycle: annual
currency: USD

focusColumns:
  - BilledCost
  - UsageQuantity
  - ResourceType
  - ServiceName
  - SkuPriceId
  - ChargeType

meters:

  - name: API Requests (Included)
    unit: api_requests
    chargeType: included_in_subscription
    description: >
      Monthly notification API request quota bundled with each plan tier.
      Each API request represents a payload processed to trigger a message
      to a user/customer on one or more configured channels, or a data
      exchange triggered externally via workflows.
    tiers:
      - plan: Starter
        included: 200000
        period: monthly
      - plan: Growth
        included: 800000
        period: monthly
      - plan: Business
        included: 3500000
        period: monthly
      - plan: Enterprise
        included: 12500000
        period: monthly

  - name: API Requests Overage
    unit: api_requests
    chargeType: metered_overage
    description: >
      Per-million overage charge applied when monthly API request quota is exceeded.
      Overage rates decrease on higher plan tiers.
    rates:
      - plan: Starter
        pricePerMillion: 75
        currency: USD
      - plan: Growth
        pricePerMillion: 55
        currency: USD
      - plan: Business
        pricePerMillion: 40
        currency: USD
      - plan: Enterprise
        pricePerMillion: 30
        currency: USD

principles:

  - name: Visibility
    description: >
      Fyno's dashboard provides real-time analytics on notification delivery rates,
      channel performance, and event logs with configurable retention periods (7–90+
      days by plan). Anomaly detection surfaces unexpected usage spikes. Analytics
      label filters on logs and reports enable attribution of spend to specific
      campaigns or workflows.

  - name: Optimization
    description: >
      Higher-tier plans unlock lower overage rates per million API requests, incentivizing
      volume consolidation. The routing engine enables automatic failover and channel
      selection to reduce failed notification retries and wasted API calls. Automated
      throttling against downstream provider limits prevents failed sends that would
      still consume quota. Suppression lists eliminate sends to opted-out users.

  - name: Accountability
    description: >
      Role-based access control (Business+) and Maker-Checker workflows with
      approver-only roles enforce governance around campaign and workflow changes
      that could affect spend. Multi-tenancy support (Business+) enables cost
      attribution per tenant or product line.