generated: '2026-09-12'
method: searched
source: https://docs.itrsgroup.com/docs/all/geneos/7x-geneos-release-notes/index.html
docs:
  - https://docs.itrsgroup.com/docs/all/geneos/7x-geneos-release-notes/index.html
  - https://docs.itrsgroup.com/docs/all/whats-new/geneos-whats-new/index.html
  - https://docs.itrsgroup.com/docs/geneos/current/index.html
specification: API Commons Lifecycle
specificationVersion: '0.1'
provider: Geneos
providerId: geneos
versioning:
  scheme: semver-like MAJOR.MINOR.PATCH on the product, not on the APIs
  current: 7.11.2
  current_released: '2026-09-10'
  cadence: >-
    "New versions are released every two months." Patch releases land between
    minors — 7.11.0 (30 July 2026), 7.11.1 (5 August 2026), 7.11.2 (10 September 2026).
  docs_versioning: >-
    The documentation site is versioned per release, with /current/ redirecting
    to the newest (7.11.0 at the time of this probe). Older release trees stay
    online — the Netprobe REST API's ReDoc page is still served from the 5.14.0
    tree even though the OpenAPI it loads is the live one at
    /docs/geneos/api-sources/v1/rest-api.yaml.
  api_versioning: >-
    The Netprobe REST API paths are versioned independently and are on v1. The
    Gateway REST command service and the XML-RPC API carry no version in the
    path; their surface changes with the product release.
deprecation:
  policy_published: true
  grade: documented
  mechanism: release-notes announcement
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  note: >-
    ITRS publishes end-of-support dates and breaking-change notices in the Geneos
    release notes, but there is no standalone deprecation policy document, no
    stated notice period, and no RFC 8594 Deprecation/Sunset headers on any HTTP
    surface. The evidence for a policy is therefore the announcements themselves,
    not a published rule — graded `documented`, not `verified`.
  announcements:
    - subject: Licence Daemon support for Geneos versions earlier than 7.8.0
      status: ended
      date: '2026-07-31'
      quote: '"Support for versions earlier than 7.8.0 ended on 31 July 2026."'
      source: https://docs.itrsgroup.com/docs/all/geneos/7x-geneos-release-notes/index.html
    - subject: Geneos 6.x component releases
      status: limited
      date: '2025-01'
      quote: >-
        "Beginning January 2025, the release of Geneos components for version 6.x
        is now limited to" a named subset (Netprobe Minimal, Gateway, Deployments).
      source: https://docs.itrsgroup.com/docs/all/geneos/7x-geneos-release-notes/index.html
    - subject: 'ServiceNow integration (ITRS-Group/ServiceNow-integration)'
      status: deprecated
      date: '2024-10-10'
      note: Repository description marks it DEPRECATED; superseded by cordial's servicenow/servicenow2 integrations.
      source: https://github.com/ITRS-Group/ServiceNow-integration
    - subject: 'PagerDuty integration (ITRS-Group/pagerduty-integration)'
      status: deprecated
      date: '2024-10-10'
      note: Repository description marks it DEPRECATED; superseded by cordial's pagerduty integration.
      source: https://github.com/ITRS-Group/pagerduty-integration
breaking_changes:
  - version: Active Console 7.9.0
    change: Idle SSO users are now automatically logged out.
  - version: Gateway 7.7.0 / Netprobe 7.7.0
    change: >-
      A default row limit of 200 rows is enforced for plugins that previously had
      no configured limit. This silently truncates dataviews that used to grow
      unbounded, and it is the same limit that surfaces as LIMIT_REACHED on the
      XML-RPC API.
status_page:
  published: false
  probed:
    - url: https://status.itrsgroup.com/
      status: 0
      note: DNS does not resolve.
  note: >-
    No status page exists and none is expected to — Geneos runs inside the
    customer's own estate, so there is no shared service whose availability ITRS
    could report. No `StatusPage` pointer is wired in apis.yml.
sla:
  published: false
  support_model: >-
    ITRS publishes a four-level severity classification (Severity 1 production
    failure through Severity 4 general enquiry) and a Level 1 → Level 2 support
    escalation model on its support centre page, plus 24x7 toll-free phone lines
    for the UK and US. Weekend and public-holiday telephone support is limited to
    Premium Service subscribers. No response-time commitments are published
    publicly; they sit in the commercial contract.
  source: https://www.itrsgroup.com/support-center
deprecated_operations:
  derived_from: openapi/geneos-netprobe-rest-api-openapi.yml
  count: 0
  note: 'No operation in the published OpenAPI carries `deprecated: true`.'