{ "opencollection": "1.0.0", "info": { "name": "Gladly Agents Answer Management API", "version": "1.0" }, "request": { "auth": { "type": "basic", "username": "{{username}}", "password": "{{password}}" } }, "items": [ { "info": { "name": "Answer Management", "type": "folder" }, "items": [ { "info": { "name": "Add Answer", "type": "http" }, "http": { "method": "POST", "url": "https://{organization}.gladly.com/api/v1/api/v1/answers", "body": { "type": "json", "data": "{}" } }, "docs": "Adds an answer to the list of answers.\n" }, { "info": { "name": "Get Answer", "type": "http" }, "http": { "method": "GET", "url": "https://{organization}.gladly.com/api/v1/api/v1/answers/:answerId", "params": [ { "name": "answerId", "value": "", "type": "path", "description": "id of the answer" } ] }, "docs": "Returns the answer requested.\n" }, { "info": { "name": "Update Answer", "type": "http" }, "http": { "method": "PATCH", "url": "https://{organization}.gladly.com/api/v1/api/v1/answers/:answerId", "params": [ { "name": "answerId", "value": "", "type": "path", "description": "id of the answer" } ], "body": { "type": "json", "data": "{}" } }, "docs": "Updates the answer with the provided id.\n" }, { "info": { "name": "Delete Answer", "type": "http" }, "http": { "method": "DELETE", "url": "https://{organization}.gladly.com/api/v1/api/v1/answers/:answerId", "params": [ { "name": "answerId", "value": "", "type": "path", "description": "id of the answer" } ] }, "docs": "Deletes the answer with the provided id.\n" }, { "info": { "name": "Get Answer Content", "type": "http" }, "http": { "method": "GET", "url": "https://{organization}.gladly.com/api/v1/api/v1/answers/:answerId/languages/:language/type/:type", "params": [ { "name": "answerId", "value": "", "type": "path", "description": "id of the answer" }, { "name": "language", "value": "", "type": "path", "description": "Language code according to ISO 639 format. The specified language must also be configured for the org." }, { "name": "type", "value": "", "type": "path", "description": "Type of answer. Must be one of `public`, `email`, `messaging`, or `reference`." } ] }, "docs": "Returns the answer content requested by language and type.\n" }, { "info": { "name": "Add or Update Answer Content", "type": "http" }, "http": { "method": "PUT", "url": "https://{organization}.gladly.com/api/v1/api/v1/answers/:answerId/languages/:language/type/:type", "params": [ { "name": "answerId", "value": "", "type": "path", "description": "id of the answer" }, { "name": "language", "value": "", "type": "path", "description": "Language code according to ISO 639 format. The specified language must also be configured for the org." }, { "name": "type", "value": "", "type": "path", "description": "Type of answer. Must be one of `public`, `email`, `messaging`, or `reference`." } ], "body": { "type": "json", "data": "{}" } }, "docs": "Adds or Updates the answer content for the specified answer by language and type.\n" }, { "info": { "name": "Delete Answer Content", "type": "http" }, "http": { "method": "DELETE", "url": "https://{organization}.gladly.com/api/v1/api/v1/answers/:answerId/languages/:language/type/:type", "params": [ { "name": "answerId", "value": "", "type": "path", "description": "id of the answer" }, { "name": "language", "value": "", "type": "path", "description": "Language code according to ISO 639 format. The specified language must also be configured for the org." }, { "name": "type", "value": "", "type": "path", "description": "Type of answer. Must be one of `public`, `email`, `messaging`, or `reference`." } ] }, "docs": "Deletes the answer content for the specified answer by language and type.\n" } ] } ], "bundled": true }