naftiko: 1.0.0-alpha2 info: label: Gladly REST API — Communications description: Gladly REST API — Communications. 2 operations. Self-contained Naftiko capability covering the Communications business surface of the Gladly Customer Service Platform. tags: - Gladly - Communications - Customer Service created: '2026-05-24' modified: '2026-05-24' binds: - namespace: env keys: GLADLY_ORGANIZATION: GLADLY_ORGANIZATION GLADLY_AGENT_EMAIL: GLADLY_AGENT_EMAIL GLADLY_API_TOKEN: GLADLY_API_TOKEN capability: consumes: - type: http namespace: gladly-communications baseUri: https://{{env.GLADLY_ORGANIZATION}}.gladly.com description: Gladly REST API — Communications business capability. resources: - name: api-v1-communications-sms path: /api/v1/communications/sms operations: - name: sendSMS method: POST description: Send SMS outputRawFormat: json outputParameters: - name: result type: object value: $. inputParameters: - name: body in: body type: object required: true description: Request body (JSON). - name: api-v1-communications-email path: /api/v1/communications/email operations: - name: sendEmail method: POST description: Send Email outputRawFormat: json outputParameters: - name: result type: object value: $. inputParameters: - name: body in: body type: object required: true description: Request body (JSON). authentication: type: basic username: '{{env.GLADLY_AGENT_EMAIL}}' password: '{{env.GLADLY_API_TOKEN}}' exposes: - type: rest namespace: gladly-communications-rest port: 8080 description: REST adapter for Gladly Communications. resources: - path: /v1/api/v1/communications/sms name: api-v1-communications-sms description: REST surface for api-v1-communications-sms. operations: - method: POST name: sendSMS description: Send SMS call: gladly-communications.sendSMS with: body: rest.body outputParameters: - type: object mapping: $. - path: /v1/api/v1/communications/email name: api-v1-communications-email description: REST surface for api-v1-communications-email. operations: - method: POST name: sendEmail description: Send Email call: gladly-communications.sendEmail with: body: rest.body outputParameters: - type: object mapping: $. - type: mcp namespace: gladly-communications-mcp port: 9090 transport: http description: MCP adapter for Gladly Communications. tools: - name: gladly-sendSMS description: Send SMS hints: readOnly: false destructive: false idempotent: false call: gladly-communications.sendSMS with: body: tools.body outputParameters: - type: object mapping: $. - name: gladly-sendEmail description: Send Email hints: readOnly: false destructive: false idempotent: false call: gladly-communications.sendEmail with: body: tools.body outputParameters: - type: object mapping: $.