{ "title": "Gladly Answer Structure", "description": "Structural documentation for the Gladly Answer entity — knowledge-base articles that power Sidekick AI responses, agent suggestions, and the public Help Center.", "type": "object", "fields": [ {"name": "id", "type": "string", "required": true}, {"name": "name", "type": "string", "required": false}, {"name": "summary", "type": "string", "required": false, "description": "One-paragraph summary used by Sidekick AI."}, {"name": "bodyHtml", "type": "string", "required": false}, {"name": "audienceIds", "type": "array", "required": false}, {"name": "topicIds", "type": "array", "required": false}, {"name": "isPublic", "type": "boolean", "required": false}, {"name": "languageCode", "type": "string", "required": false, "description": "BCP-47 (e.g. en-US)."}, {"name": "createdAt", "type": "string", "format": "date-time", "required": false}, {"name": "modifiedAt", "type": "string", "format": "date-time", "required": false} ] }