{ "opencollection": "1.0.0", "info": { "name": "Gleap AI content Messages API", "version": "14.0.0" }, "items": [ { "info": { "name": "Messages", "type": "folder" }, "items": [ { "info": { "name": "Find messages by query", "type": "http" }, "http": { "method": "GET", "url": "https://api.gleap.io/v3/messages", "headers": [ { "name": "project", "value": "" } ], "params": [ { "name": "paginated", "value": "", "type": "query" }, { "name": "before", "value": "", "type": "query" }, { "name": "limit", "value": "50", "type": "query", "description": "- Maximum number of messages to return (default: no limit, max: 10000)" }, { "name": "showHistory", "value": "", "type": "query" } ], "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Get messages by query with support for filtering, sorting, and pagination.\n\n**Filtering:**\n- Filter by ticket: `ticket=507f1f77bcf86cd799439011`\n- Filter by type: `type=COMMENT` or `type=COMMENT,NOTE`\n- Filter by bot messages: `bot=true` or `bot=false`\n- Filter by date range: `createdAt>=2024-01-01&createdAt<=2024-12-31`\n\n**Sorting:**\n- Sort by creation date: `sort=-createdAt` (newest first) or `sort=createdAt` (oldest first)\n- Sort by updated date: `sort=-updatedAt`\n\n**Pagination:**\n- Limit res" }, { "info": { "name": "Create a new message", "type": "http" }, "http": { "method": "POST", "url": "https://api.gleap.io/v3/messages", "headers": [ { "name": "project", "value": "" } ], "body": { "type": "json", "data": "{}" }, "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Create a new message" }, { "info": { "name": "Search messages", "type": "http" }, "http": { "method": "GET", "url": "https://api.gleap.io/v3/messages/search", "headers": [ { "name": "project", "value": "" } ], "params": [ { "name": "searchTerm", "value": "", "type": "query" } ], "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Search messages" }, { "info": { "name": "Update a message", "type": "http" }, "http": { "method": "PUT", "url": "https://api.gleap.io/v3/messages/:messageId", "headers": [ { "name": "project", "value": "" } ], "params": [ { "name": "messageId", "value": "", "type": "path" } ], "body": { "type": "json", "data": "{}" }, "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Update a message" }, { "info": { "name": "Delete a comment", "type": "http" }, "http": { "method": "DELETE", "url": "https://api.gleap.io/v3/messages/:messageId", "headers": [ { "name": "project", "value": "" } ], "params": [ { "name": "messageId", "value": "", "type": "path" } ], "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Delete a message" }, { "info": { "name": "FAQ suggestion", "type": "http" }, "http": { "method": "POST", "url": "https://api.gleap.io/v3/messages/:messageId/faq", "headers": [ { "name": "project", "value": "" } ], "params": [ { "name": "messageId", "value": "", "type": "path" } ], "body": { "type": "json", "data": "{}" }, "auth": { "type": "bearer", "token": "{{bearerToken}}" } }, "docs": "Suggest a FAQ from a message" } ] } ], "bundled": true }