name: Gleap FinOps Framework
description: FinOps cost management guidance for Gleap API and platform usage, covering subscription tiers, AI token consumption costs, and optimization strategies aligned with the FinOps Foundation FOCUS specification v1.0.
url: https://gleap.io/pricing
specificationVersion: '1.0'
provider: Gleap
currency: USD
focus:
  - category: SaaS Subscription
    description: Gleap platform subscription costs for the base plan tier. Billed monthly or annually (20% savings with annual billing). The plan tier determines feature access including API availability (Team plan and above).
    costs:
      - plan: Starter
        monthlyAnnual: 49.00
        monthlyMonthly: 59.00
        billingModel: flat-rate
        apiAccess: false
      - plan: Team
        monthlyAnnual: 149.00
        monthlyMonthly: 179.00
        billingModel: flat-rate
        apiAccess: true
      - plan: Pro
        monthlyAnnual: 299.00
        monthlyMonthly: 359.00
        billingModel: flat-rate
        apiAccess: true
      - plan: Enterprise
        monthlyAnnual: 999.00
        monthlyMonthly: 1199.00
        billingModel: flat-rate
        apiAccess: true
        notes: Custom pricing negotiated per contract; base price listed is minimum.

  - category: AI Token Consumption
    description: AI usage within Gleap (Kai agents, copilot, auto-drafting, semantic search) is billed separately from the base subscription based on actual token consumption. Costs vary by model selected. Pro plan customers receive a 25% discount on AI token usage.
    costs:
      - service: Kai AI Agents (all tiers)
        averageCostPerMessage: 0.04
        billingModel: usage-based
        unit: message
        notes: Average cost of ~$0.04 per message; actual cost depends on model selected and message complexity.
      - service: AI Token Discount (Pro/Enterprise)
        discount: 25%
        billingModel: usage-based
        notes: Pro and Enterprise customers receive 25% reduction on all AI token costs.

  - category: SDK and Integration
    description: Gleap SDKs (JavaScript, iOS, Android, Flutter, React Native, Cordova, Ionic Capacitor) are free and open source under the GleapSDK GitHub organization. No additional cost beyond the platform subscription.
    costs:
      - service: JavaScript SDK
        cost: 0.00
        billingModel: free
        url: https://github.com/GleapSDK/JavaScript-SDK
      - service: iOS SDK
        cost: 0.00
        billingModel: free
        url: https://github.com/GleapSDK/Gleap-iOS-SDK
      - service: Android SDK
        cost: 0.00
        billingModel: free
        url: https://github.com/GleapSDK/Android-SDK
      - service: Flutter SDK
        cost: 0.00
        billingModel: free
        url: https://github.com/GleapSDK/Flutter-SDK
      - service: React Native SDK
        cost: 0.00
        billingModel: free
        url: https://github.com/GleapSDK/ReactNative-SDK

optimizationGuidance:
  - recommendation: Choose annual billing to save 20% on subscription costs across all plan tiers.
  - recommendation: Batch event tracking calls using the /admin/track batch submission feature to reduce total API call volume and stay within the 1,000 req/60s rate limit.
  - recommendation: Monitor AI token consumption closely on Team plan; upgrade to Pro to unlock 25% token discount if AI usage is high.
  - recommendation: Use the read-only API and webhook integrations to pull data rather than polling, reducing unnecessary API calls.
  - recommendation: Enterprise customers should negotiate custom MAU limits and SLAs to optimize spend relative to actual user volume.
  - recommendation: Leverage the free open-source SDKs for client-side integration to avoid custom integration development costs.