name: Gleap Plans and Pricing
description: Gleap offers four pricing tiers — Starter, Team, Pro, and Enterprise — with annual billing saving 20% compared to monthly. API access is available from the Team plan upward. AI usage is billed separately based on actual token consumption and the selected AI model.
url: https://gleap.io/pricing
specificationVersion: '0.1'
plans:
  - name: Starter
    description: Entry-level plan for solo developers or small teams. Includes Kai AI support, live chat, in-app bug reporting, public roadmap, and knowledge base. Limited to 1 teammate and 1 project.
    url: https://gleap.io/pricing
    price: 49.00
    priceCurrency: USD
    billingCycle: monthly
    billingModel: flat-rate
    rateLimit: false
    additionalInfo: Billed annually at $49/mo; $59/mo if billed monthly. 3-day support SLA. No API access.
    features:
      - 1 teammate
      - 1 project
      - Kai AI support agent
      - Live chat
      - In-app bug reporting
      - Public roadmap
      - Knowledge base
      - Basic support (3-day SLA)

  - name: Team
    description: For growing teams needing multichannel support, integrations, and REST API access. Includes unlimited teammates and projects plus advanced engagement tools.
    url: https://gleap.io/pricing
    price: 149.00
    priceCurrency: USD
    billingCycle: monthly
    billingModel: flat-rate
    rateLimit: true
    additionalInfo: Billed annually at $149/mo; $179/mo if billed monthly. API access included. AI usage billed separately at ~$0.04 per message.
    features:
      - Unlimited teammates
      - Unlimited projects
      - Everything in Starter
      - All support channels (WhatsApp, Telegram, Instagram, Facebook Messenger)
      - Team inboxes
      - Workflows and AI tools
      - AI copilot
      - Surveys, banners, push notifications
      - Product tours
      - Custom domains
      - Third-party integrations
      - REST API access

  - name: Pro
    description: Advanced plan with full AI model access, 25% token discount, custom agents, Kai PM, Kai Code, and Kai Resolve for product management and autonomous development workflows.
    url: https://gleap.io/pricing
    price: 299.00
    priceCurrency: USD
    billingCycle: monthly
    billingModel: flat-rate
    rateLimit: true
    additionalInfo: Billed annually at $299/mo; $359/mo if billed monthly. 24-hour support SLA. 25% AI token discount included.
    features:
      - Everything in Team
      - All AI models
      - 25% AI token discount
      - Custom AI agents (no-code builder)
      - Kai PM (product management agent)
      - Kai Code (converts bugs/specs to pull requests)
      - Kai Resolve (complex issue routing)
      - 24-hour support SLA

  - name: Enterprise
    description: Enterprise-grade plan with SOC 2 Type II compliance, SSO, bring-your-own-key (BYOK), dedicated customer success manager, custom SLA, and custom MAU limits.
    url: https://gleap.io/pricing
    price: 999.00
    priceCurrency: USD
    billingCycle: monthly
    billingModel: flat-rate
    rateLimit: true
    additionalInfo: Starts at $999/mo annual; $1,199/mo if billed monthly. Pay-by-invoice available. Custom SLA and MAU limits negotiated per contract.
    features:
      - Everything in Pro
      - SOC 2 Type II compliance
      - Single Sign-On (SSO)
      - Bring-Your-Own-Key (BYOK)
      - Pay-by-invoice
      - Dedicated Customer Success Manager
      - Priority support
      - Custom SLA
      - Custom MAU limits