aid: glia
name: Glia
description: 'Glia (formerly SaleMove) is a digital customer service and applied-AI platform
  built for banks, credit unions and insurers, unifying chat, voice, video, messaging and
  CoBrowsing under what the company calls ChannelLess architecture. Its AI layer is packaged as
  Glia Banker (customer-facing AI agent), Glia CoPilot (real-time agent assist) and Glia Analyst
  (manager/QA AI), alongside Glia Voice. The developer surface is a REST API at api.glia.com with
  regional US/EU hosts, a public Visitor JS SDK for embedding engagements in web properties,
  native iOS/Android/Ionic widget SDKs published to CocoaPods and Maven Central, and Glia
  Functions - a workerd-based serverless JavaScript runtime with a first-party CLI and MCP server.
  Developer documentation is served from a Fern-hosted portal that requires a Glia account login,
  so no public OpenAPI is published.'
url: https://raw.githubusercontent.com/api-evangelist/glia/refs/heads/main/apis.yml
image: https://cdn.prod.website-files.com/680f1550811d9719bdbcf21b/680f7b6051475b02b05d75c6_logo.svg
x-type: company
x-source: harvest:secondary-market
x-tier: profiled
x-tier-reason: enrichment-pipeline
specificationVersion: '0.23'
created: '2026-08-04'
modified: '2026-08-04'
tags:
- Company
- Customer Service
- Contact Center
- Banking
- Credit Unions
- Financial Services
- Conversational AI
- Voice
- CoBrowsing
- Serverless
apis:
- aid: glia:glia-rest-api
  name: Glia REST API
  description: 'The Glia platform REST API. Serves operators, sites, engagements, queues and
    reporting resources over api.glia.com (US) and api.glia.eu (EU). Authentication is a bearer
    token minted from an API key id/secret pair at /operator_authentication/tokens; requests
    negotiate a version through the Accept header (application/vnd.salemove.v1+json). Reference
    documentation is behind a Glia account login, so no OpenAPI is published publicly.'
  humanURL: https://docs.glia.com/glia-dev
  baseURL: https://api.glia.com
  tags:
  - Customer Service
  - Engagements
  - Contact Center
  properties:
  - type: Authentication
    url: authentication/glia-authentication.yml
  - type: ErrorCatalog
    url: errors/glia-error-codes.yml
  - type: Conventions
    url: conventions/glia-conventions.yml
- aid: glia:glia-functions-api
  name: Glia Functions API
  description: 'Glia Functions is a serverless JavaScript runtime (workerd) inside the Glia
    platform, with REST endpoints for functions, versions, deployments, logs, applets, a KV store
    and cron-style scheduled triggers. Glia publishes a first-party CLI and a stdio MCP server
    exposing 23 tools over these operations.'
  humanURL: https://github.com/salemove/glia-functions-tools
  baseURL: https://api.glia.com
  tags:
  - Serverless
  - Functions
  - Developer Tools
  properties:
  - type: MCPServer
    url: mcp/glia-mcp.yml
  - type: ToolCrosswalk
    url: mcp/glia-tool-crosswalk.yml
  - type: CLI
    url: cli/glia-cli.yml
  - type: SourceCode
    url: https://github.com/salemove/glia-functions-tools
- aid: glia:glia-visitor-js-sdk
  name: Glia Visitor JS SDK
  description: 'The public browser SDK for embedding Glia engagements into a web property -
    queueing for engagement, chat, media upgrades, screen sharing, CoBrowsing, visitor
    authentication, surveys and message center. Its API reference is published openly at
    sdk-docs.glia.com with 59 documented classes.'
  humanURL: https://sdk-docs.glia.com/visitor-js-api/current/
  baseURL: https://api.glia.com
  tags:
  - JavaScript
  - SDK
  - CoBrowsing
  properties:
  - type: APIReference
    url: https://sdk-docs.glia.com/visitor-js-api/current/
  - type: DataModel
    url: data-model/glia-data-model.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: IssueTracker
  url: https://github.com/salemove/glia-functions-tools/issues
- type: License
  name: MIT
  url: https://github.com/salemove/glia-functions-tools/blob/master/LICENSE
- type: Website
  url: https://www.glia.com
- type: DeveloperPortal
  url: https://docs.glia.com/glia-dev
- type: Documentation
  url: https://docs.glia.com/
- type: APIReference
  url: https://sdk-docs.glia.com/visitor-js-api/current/
- type: GitHubOrganization
  url: https://github.com/salemove
- type: Blog
  url: https://www.glia.com/blog
- type: Support
  url: https://www.glia.com/services-support
- type: HelpCenter
  url: https://community.glia.com/
- type: Pricing
  url: https://www.glia.com/pricing
- type: Login
  url: https://app.glia.com/
- type: TermsOfService
  url: https://www.glia.com/security-compliance/terms-of-service
- type: PrivacyPolicy
  url: https://www.glia.com/security-compliance/privacy-policy
- type: StatusPage
  url: https://status.glia.com
- type: Security
  url: https://www.glia.com/security-bounty
- type: Compliance
  url: https://www.glia.com/security
- type: LLMsTxt
  url: llms/glia-llms.txt
- type: Packages
  url: packages/glia-packages.yml
- type: SDKs
  url: packages/glia-packages.yml
- type: CLI
  url: cli/glia-cli.yml
- type: MCPServer
  url: mcp/glia-mcp.yml
- type: ToolCrosswalk
  url: mcp/glia-tool-crosswalk.yml
- type: Authentication
  url: authentication/glia-authentication.yml
- type: Conventions
  url: conventions/glia-conventions.yml
- type: Idempotency
  url: conventions/glia-conventions.yml
- type: ErrorCatalog
  url: errors/glia-error-codes.yml
- type: Lifecycle
  url: lifecycle/glia-lifecycle.yml
- type: ChangeLog
  url: changelog/glia-changelog.yml
- type: Conformance
  url: conformance/glia-conformance.yml
- type: DomainSecurity
  url: security/glia-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/glia-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/glia-trust-center.yml
- type: Components
  url: components/glia-components.yml
- type: DataModel
  url: data-model/glia-data-model.yml
x-enrichment:
  date: '2026-08-04'
  status: enriched
  artifacts_added: 17
  pass: local-v1