name: GlitchTip FinOps
description: Financial operations guidance for managing GlitchTip API usage costs, event budgets, and cost optimization strategies.
url: https://glitchtip.com/pricing

cost_model:
  type: event-based
  description: GlitchTip charges based on the number of events ingested per month across error tracking, performance monitoring, and uptime monitoring.
  currency: USD
  billing_periods:
    - monthly
    - annual (contact sales for discount)

plans:
  - name: Free
    monthly_cost: 0
    event_cap: 1000
    cost_per_event: 0
  - name: Small
    monthly_cost: 15
    event_cap: 100000
    cost_per_event: 0.00015
  - name: Medium
    monthly_cost: 50
    event_cap: 500000
    cost_per_event: 0.0001
  - name: Large
    monthly_cost: 250
    event_cap: 3000000
    cost_per_event: 0.0000833

cost_optimization:
  - strategy: Use SDK sampling for performance events
    description: Set tracesSampleRate to a low value (e.g. 0.01) so only 1% of transactions are sent, dramatically reducing performance event volume.
    impact: high

  - strategy: Use SDK sampling for errors
    description: Set sampleRate (e.g. 0.5) to send only half of error events when volume is high.
    impact: medium

  - strategy: Self-host GlitchTip
    description: Run GlitchTip on your own infrastructure for free. Recommended donation is $5 per user per month.
    impact: high

  - strategy: Monitor event quota usage
    description: Review monthly event usage in the GlitchTip dashboard and alert before hitting the quota threshold.
    impact: medium

  - strategy: Apply for nonprofit or open source discount
    description: Plans starting at $5/month are available for eligible nonprofits and open source projects.
    impact: medium

  - strategy: Choose EU or US region based on data residency needs
    description: Both regions (app.glitchtip.com US, eu.glitchtip.com EU) are available at the same price; choose appropriately to avoid any data transfer overhead.
    impact: low

quota_overage:
  policy: gradual throttle then block
  description: After exceeding the monthly quota, events are throttled starting at 10% and increasing until fully blocked at 2x the quota. No automatic overage charges.

add_ons:
  - name: HIPAA BAA
    description: Business Associate Agreement for HIPAA compliance; available as an add-on on the Large plan.
    availability: Large plan only
  - name: EU Hosting
    description: Data stored exclusively in DigitalOcean FRA1 (Frankfurt) for GDPR compliance.
    availability: All paid plans

payment:
  processor: Stripe (PCI-DSS Level 1)
  methods:
    - credit card
  contact: sales@glitchtip.com