specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Glofox
providerId: glofox
created: '2026-07-03'
modified: '2026-07-03'
reconciled: false
tags:
- Fitness
- Gym Management
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Glofox/ABC Glofox spend. Glofox is sold as a per-studio SaaS
  subscription (not usage-metered API billing) - cost scales with the number
  of locations, staff seats, and member volume, plus optional add-ons such as
  a branded mobile app, marketing automation, and payment processing fees on
  member transactions. API access (x-api-key / x-glofox-api-token) is bundled
  into the software subscription for existing customers/partners rather than
  billed separately per request, so the API itself has no distinct meter -
  the underlying software plan and any payment-processing take-rate are the
  cost drivers to track.
notes: >-
  Exact subscription tiers and payment-processing rates are not published by
  Glofox and require a sales quote; treat the figures in plans/ as
  third-party estimates pending reconciliation with Glofox/ABC Fitness
  directly.
sources:
- https://www.glofox.com/pricing/
- https://www.glofox.com/blog/protect-your-revenue-with-new-fees/
- https://apidocs-plat.aws.glofox.com/flows/payment-collector/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Glofox (ABC Fitness Solutions)
serviceCategory: Vertical SaaS - Fitness & Studio Management
billingModel:
  pricingCategory: Subscription
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Glofox
  ServiceCategory: Vertical SaaS - Fitness & Studio Management
  ProviderName: ABC Fitness Solutions
  PublisherName: Glofox
  InvoiceIssuerName: ABC Fitness Solutions
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Subscription
meters:
- name: location_subscription
  description: Monthly per-location software subscription fee.
  unit: locations
  aggregation: sum
  dimensions:
  - account
  - location
- name: staff_seats
  description: Additional staff-seat charges above a plan's included allotment.
  unit: seats
  aggregation: sum
  dimensions:
  - account
  - location
- name: payment_processing
  description: Transaction fees on member payments processed via the Payment
    Collector flow.
  unit: transactions
  aggregation: sum
  dimensions:
  - account
  - location
- name: add_ons
  description: Optional add-on charges (branded mobile app, marketing
    automation, premium integrations/API access).
  unit: subscriptions
  aggregation: sum
  dimensions:
  - account
principles:
- name: Visibility
  description: Track per-location subscription tier, staff-seat count, and
    payment-processing volume monthly; Glofox does not expose usage-based API
    billing to reconcile separately.
- name: Allocation
  description: Map each Glofox location/branch (x-glofox-branch-id) to an
    internal cost center for multi-location operators and franchises.
- name: Optimization
  description: Right-size staff seats and add-ons per location; consolidate
    payment processing through Glofox's own Payment Collector to avoid
    third-party gateway fees stacking on top of the subscription.
- name: Accountability
  description: Assign an owner per location/franchise contract and review
    subscription tier and add-on spend at renewal against actual member and
    booking volume.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com