openapi: 3.1.0 info: title: Gong Auditing Audit Logs Engagement Events API description: The Gong Auditing API enables retrieval of audit log data by type and time range, providing visibility into user actions and system events for compliance and security monitoring. version: 2.0.0 contact: name: Gong url: https://www.gong.io email: support@gong.io license: name: Proprietary url: https://www.gong.io/terms-of-service/ termsOfService: https://www.gong.io/terms-of-service/ servers: - url: https://api.gong.io/v2 description: Gong API v2 Production Server security: - basicAuth: [] - bearerAuth: [] tags: - name: Engagement Events description: Operations for reporting customer engagement events paths: /customer-engagement/share: put: operationId: reportContentShareEvent summary: Gong Report content share event description: Reports a content sharing event to Gong, tracking when a user shares content (such as documents, presentations, or links) with a prospect or customer. tags: - Engagement Events requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/ContentShareEventRequest' responses: '200': description: Content share event successfully reported. content: application/json: schema: $ref: '#/components/schemas/BaseResponse' '400': description: Bad request due to invalid parameters. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '401': description: Unauthorized - invalid or missing authentication credentials. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '429': description: Rate limit exceeded. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' /customer-engagement/view: put: operationId: reportContentViewEvent summary: Gong Report content view event description: Reports a content viewing event to Gong, tracking when a prospect or customer views shared content such as documents, presentations, or proposals. tags: - Engagement Events requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/ContentViewEventRequest' responses: '200': description: Content view event successfully reported. content: application/json: schema: $ref: '#/components/schemas/BaseResponse' '400': description: Bad request due to invalid parameters. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '401': description: Unauthorized - invalid or missing authentication credentials. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '429': description: Rate limit exceeded. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' /customer-engagement/action: put: operationId: reportCustomActionEvent summary: Gong Report custom action event description: Reports a custom engagement action event to Gong, tracking custom interactions between users and prospects that are not covered by the standard share and view events. tags: - Engagement Events requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/CustomActionEventRequest' responses: '200': description: Custom action event successfully reported. content: application/json: schema: $ref: '#/components/schemas/BaseResponse' '400': description: Bad request due to invalid parameters. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '401': description: Unauthorized - invalid or missing authentication credentials. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '429': description: Rate limit exceeded. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' /integration-settings: post: operationId: configureIntegrationSettings summary: Gong Configure integration settings description: Configures integration settings for customer engagement tracking, specifying how engagement data should be processed and associated with CRM records. tags: - Engagement Events requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/IntegrationSettingsRequest' responses: '200': description: Integration settings successfully configured. content: application/json: schema: $ref: '#/components/schemas/BaseResponse' '400': description: Bad request due to invalid parameters. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '401': description: Unauthorized - invalid or missing authentication credentials. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' '429': description: Rate limit exceeded. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' components: schemas: ContentViewEventRequest: type: object required: - contentTitle - viewerEmailAddress - eventTimestamp properties: contentTitle: type: string description: Title of the content that was viewed. contentUrl: type: string format: uri description: URL of the viewed content. viewerEmailAddress: type: string format: email description: Email of the person who viewed the content. eventTimestamp: type: string format: date-time description: When the viewing event occurred in ISO-8601 format. viewDuration: type: number description: Duration of the view in seconds. pagesViewed: type: integer description: Number of pages viewed (for documents). totalPages: type: integer description: Total number of pages in the content. percentageViewed: type: number format: float description: Percentage of content viewed (0-100). customProperties: type: object additionalProperties: type: string description: Custom properties for the view event. BaseResponse: type: object properties: requestId: type: string description: A unique identifier for the request. CustomActionEventRequest: type: object required: - actionName - actorEmailAddress - eventTimestamp properties: actionName: type: string description: Name of the custom action. actorEmailAddress: type: string format: email description: Email of the person who performed the action. targetEmailAddress: type: string format: email description: Email of the target of the action. eventTimestamp: type: string format: date-time description: When the action occurred in ISO-8601 format. actionDetails: type: string description: Additional details about the action. customProperties: type: object additionalProperties: type: string description: Custom properties for the action event. IntegrationSettingsRequest: type: object properties: integrationName: type: string description: Name of the integration. enableContentTracking: type: boolean description: Enable tracking of content sharing and viewing. enableActionTracking: type: boolean description: Enable tracking of custom actions. crmAssociationEnabled: type: boolean description: Enable automatic CRM record association. ErrorResponse: type: object properties: requestId: type: string description: A unique identifier for the request. errors: type: array items: type: string description: List of error messages. ContentShareEventRequest: type: object required: - contentTitle - senderEmailAddress - eventTimestamp properties: contentTitle: type: string description: Title of the content that was shared. contentUrl: type: string format: uri description: URL of the shared content. senderEmailAddress: type: string format: email description: Email of the user who shared the content. recipientEmailAddresses: type: array items: type: string format: email description: Email addresses of the recipients. eventTimestamp: type: string format: date-time description: When the sharing event occurred in ISO-8601 format. contentType: type: string description: Type of content (e.g., Document, Presentation, Link). customProperties: type: object additionalProperties: type: string description: Custom properties for the engagement event. crmContext: type: object properties: objectType: type: string description: CRM object type (e.g., Deal, Account). objectId: type: string description: CRM object identifier. description: CRM context for associating the event with CRM records. securitySchemes: basicAuth: type: http scheme: basic description: 'Basic authentication using your Gong API access key and secret. Format: base64(access_key:access_secret).' bearerAuth: type: http scheme: bearer description: OAuth 2.0 Bearer token authentication.