slug: gorilladesk provider: GorillaDesk generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 1 edges: - tag: Customer spec_file: gorilladesk-customer-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.85 evidence: 'GET /customers ''List all customers'', POST /customers ''Create a customer'', PUT /customers/{customerId} ''Update a customer''; schemas: Customer, CustomerPhone, Contact, Location' reason: Full CRUD over customer master records with contact and location sub-objects in a field-service platform - this is customer data management (golden customer record), not sales or service workflow.