openapi: 3.1.0 info: title: Gradient Labs Actions & Tools Knowledge API version: '1.0' description: 'HTTP API for Gradient Labs'' AI customer support agent ("Otto"). Use it to start and drive support conversations, add customer and human-agent messages, assign work to the AI agent, hand off to humans, run business tools/actions, and manage the knowledge base the agent reasons over. All requests are authenticated with a Bearer API key in the `Authorization` header. Unless stated otherwise, endpoints are idempotent and requests can be safely retried. IMPORTANT (accuracy note): Gradient Labs'' public API reference at https://api-docs.gradient-labs.ai/ is behind an access-code gate. The paths, verbs, and field names in this document were reconstructed from the vendor''s official open-source Go SDK (github.com/gradientlabs-ai/gradientlabs-go) and corroborating SDKs. Request/response schemas are modeled and simplified; verify exact field-level shapes against the gated reference before relying on them in production. See review.yml (endpointsConfirmed vs endpointsModeled).' contact: name: Gradient Labs url: https://www.gradient-labs.ai license: name: Proprietary servers: - url: https://api.gradient-labs.ai description: Gradient Labs production API security: - bearerAuth: [] tags: - name: Knowledge description: Manage knowledge-base articles that ground the AI agent. paths: /articles: post: tags: - Knowledge operationId: upsertArticle summary: Upsert a knowledge article description: Creates or updates a knowledge-base article that grounds the AI agent's answers. requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/UpsertArticleParams' responses: '200': description: Article upserted. content: application/json: schema: $ref: '#/components/schemas/Article' '401': $ref: '#/components/responses/Unauthorized' components: schemas: UpsertArticleParams: type: object required: - id properties: id: type: string description: Your chosen identifier for the article. author_id: type: string description: Identifies the user who last edited the article. title: type: string description: The article's heading (may be empty for drafts). description: type: string description: A tagline for the article. body: type: string description: The main content (may be empty for drafts). visibility: type: string description: Access level (e.g. public, internal). topic_id: type: string description: Associated topic identifier. status: type: string description: Publication state (e.g. published, draft). data: type: object additionalProperties: true description: Additional metadata as JSON. created: type: string format: date-time last_edited: type: string format: date-time Article: type: object properties: id: type: string title: type: string description: type: string body: type: string visibility: type: string topic_id: type: string status: type: string created: type: string format: date-time last_edited: type: string format: date-time Error: type: object properties: error: type: string message: type: string responses: Unauthorized: description: Missing or invalid API key. content: application/json: schema: $ref: '#/components/schemas/Error' securitySchemes: bearerAuth: type: http scheme: bearer description: Provide your Gradient Labs API key as a Bearer token in the Authorization header. Some administrative endpoints (tools) require a Management API key.