generated: '2026-07-19'
method: derived
status: candidate
source: openapi/harmony-service-desk-openapi.json
server:
  name: harmony-service-desk
  transport: http
  url: null
notes: No official hosted/remote Harmony MCP server was found (docs, npm @modelcontextprotocol, MCP registries).
  This is a candidate tool list derived one-to-one from the public Service Desk OpenAPI operations.
tools:
- name: list_tickets
  description: List tickets with optional filtering and pagination.
  source_operation: openapi/harmony-service-desk-openapi.json#listTickets
- name: create_ticket
  description: Create a new support ticket.
  source_operation: openapi/harmony-service-desk-openapi.json#createTicket
- name: get_ticket
  description: Get a ticket by ID.
  source_operation: openapi/harmony-service-desk-openapi.json#getTicketByID
- name: update_ticket
  description: Update an existing ticket.
  source_operation: openapi/harmony-service-desk-openapi.json#updateTicket
- name: query_tickets
  description: Query tickets with complex filters including metadata filters.
  source_operation: openapi/harmony-service-desk-openapi.json#queryTickets
- name: bulk_update_tickets
  description: Update multiple tickets atomically in one call.
  source_operation: openapi/harmony-service-desk-openapi.json#bulkUpdateTickets
- name: get_ticket_activity
  description: Get the activity-log events for a ticket.
  source_operation: openapi/harmony-service-desk-openapi.json#getTicketActivity
- name: get_ticket_custom_fields
  description: Get custom field values for a ticket.
  source_operation: openapi/harmony-service-desk-openapi.json#getTicketCustomFields
- name: set_ticket_custom_fields
  description: Set custom field values for a ticket.
  source_operation: openapi/harmony-service-desk-openapi.json#setTicketCustomFields
deployment:
  mode: none
  verified: derived
  tools: 9
  checked: '2026-08-12'
  source: catalog MCP census