generated: '2026-07-19'
method: generated
source: openapi/harmony-service-desk-openapi.json
skills:
- file: harmony-create-and-triage-ticket.md
  name: Create and triage an IT ticket
  api: openapi/harmony-service-desk-openapi.json
  operations: [createTicket, getTicketByID, updateTicket, getTicketActivity]
- file: harmony-query-and-bulk-update-tickets.md
  name: Query and bulk-update tickets
  api: openapi/harmony-service-desk-openapi.json
  operations: [queryTickets, bulkUpdateTickets, getTicketCustomFields, setTicketCustomFields]