slug: heap
provider: Heap
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 4
edges:
- tag: Track
  spec_file: heap-track-api-openapi.yml
  capability_id: BC-4280.10
  capability_id_l1: BC-4280
  capability_name: Product Telemetry Instrumentation
  confidence: 0.85
  evidence: POST /api/track  track  Track a server-side event ... 'let backend services send events'
  reason: Explicitly ingests product usage events from server runtimes into the analytics platform — a
    direct match for product telemetry instrumentation.
- tag: Add Account Properties
  spec_file: heap-add-account-properties-api-openapi.yml
  capability_id: BC-4280.10
  capability_id_l1: BC-4280
  capability_name: Product Telemetry Instrumentation
  confidence: 0.7
  evidence: 'POST /api/add_account_properties  addAccountProperties  Add account properties ... schemas:
    AddAccountPropertiesRequest, AccountUpdate'
  reason: Heap is a product analytics platform; this server-side endpoint enriches account-level attributes
    in the telemetry workspace, supporting product usage telemetry capture/instrumentation rather than
    CRM master data.
- tag: Add User Properties
  spec_file: heap-add-user-properties-api-openapi.yml
  capability_id: BC-4280.10
  capability_id_l1: BC-4280
  capability_name: Product Telemetry Instrumentation
  confidence: 0.7
  evidence: POST /api/add_user_properties  addUserProperties  Add user properties
  reason: Sends user property enrichment into the Heap analytics workspace ('update user/account properties
    in a Heap workspace'), i.e. instrumentation of product telemetry data, not customer master data management.
- tag: Identify
  spec_file: heap-identify-api-openapi.yml
  capability_id: BC-4280.10
  capability_id_l1: BC-4280
  capability_name: Product Telemetry Instrumentation
  confidence: 0.7
  evidence: POST /api/v1/identify  identify  Identify a user ... 'attach identities' to a Heap workspace
  reason: Attaches an identity to analytics tracking sessions so behavioural events can be stitched to
    a user; this is telemetry instrumentation, not IAM or customer identity resolution.