generated: '2026-08-22'
method: searched
source: https://www.glaciergrid.com/status-page
summary: >-
  GlacierGrid runs a first-party status page with named components and a dated incident
  history. It publishes no API versioning policy, no deprecation policy, no Sunset/Deprecation
  header commitment (RFC 8594) and no SLA — which is consistent with having no public API
  contract to version. The MCP server carries no version in its path and its protocol version
  could not be read (the handshake is auth-gated).

status_page:
  present: true
  url: https://www.glaciergrid.com/status-page
  status: 200
  hosted: first-party (HubSpot page, not Statuspage/Instatus)
  observed: '2026-08-22'
  overall_state_observed: Operational
  components:
  - name: GlacierGrid Server
    description: Main server used for collecting and reporting data from hardware to the GlacierGrid Dashboard.
    state_observed: Operational
  - name: Cellular
    description: GlacierGrid Monitoring Hubs transmit data through an international SIM card.
    state_observed: Operational
  - name: IOS App
    state_observed: Operational
  - name: Android App
    state_observed: Operational
  incident_history:
    published: true
    counters_observed:
      upcoming_maintenance: 0
      incidents_last_30_days: 2
      maintenance_last_30_days: 0
    most_recent_dated_incidents:
    - date: '2025-10-20'
      title: Partner Server Outage
      state: Resolved
      summary: Upstream AWS disruption caused increased error rates and latency; GlacierGrid Server connectivity and delayed data updates.
    - date: '2025-10-08'
      state: Resolved
      summary: Upstream cellular network issues from the SIM provider impacted some gateway connectivity.
    - date: '2024-12-17'
      state: Resolved
      summary: AWS gateway connection statuses flip-flopping; internal/gateway time desynchronization fixed by rollout.

versioning_policy:
  published: false
  note: >-
    No versioning scheme is documented. The MCP endpoint is unversioned (/mcp). The MCP
    protocol version the server negotiates could not be observed because initialize is
    auth-gated.

deprecation_policy:
  published: false
  sunset_header: not-observed
  deprecation_header: not-observed
  rfc_8594: false

sla:
  published: false
  note: No uptime commitment or service credit schedule appears on the site; the MSA at https://www.glaciergrid.com/msa is the commercial contract surface.

brand_lifecycle:
  events:
  - date: '2024-02'
    event: rebrand
    from: Therma (hellotherma.com)
    to: GlacierGrid (glaciergrid.com)
    source: https://www.prnewswire.com/news-releases/therma-rebrands-as-glaciergrid-the-worlds-leading-cooling-intelligence-platform-302071037.html
  - date: observed 2026-08-22
    event: legacy-domain-released
    detail: >-
      https://www.hellotherma.com/ now 301s to https://www.therma.com/, an unrelated
      California mechanical/HVAC contractor. Every legacy hellotherma.com deep link is dead
      (e.g. /solutions/operational-efficiency -> 404 on therma.com), including links the
      current glaciergrid.com homepage still emits.
    evidence:
    - url: https://www.hellotherma.com/
      status: 301
      redirects_to: https://www.therma.com/
    - url: http://www.hellotherma.com/solutions/operational-efficiency
      status: 404