name: HeyForm FinOps
description: >-
  FOCUS-aligned FinOps profile for HeyForm cloud and self-hosted deployments.
  Cost drivers are monthly response volume, storage consumption, workspace
  member seats, and—for self-hosted instances—underlying infrastructure
  (compute, MongoDB, Redis, SMTP relay). Stripe payment forms on the Free,
  Basic, and Premium plans incur an undisclosed payment commission; the
  Business plan removes this fee.
specificationVersion: '1.0'
focusVersion: '1.0'
url: https://heyform.net/pricing

provider: HeyForm
providerURL: https://heyform.net

billingModels:
  - name: Subscription (Cloud)
    description: >-
      Monthly subscription billed per workspace. Plan tier is selected based on
      expected monthly response volume. Upgrades and downgrades take effect at
      the next billing cycle.
    type: subscription
    billingPeriod: monthly
    currency: USD

  - name: Custom Enterprise
    description: >-
      Annual or multi-year contract negotiated directly with HeyForm for
      Enterprise customers with custom response volumes, SLAs, and dedicated
      support.
    type: custom
    billingPeriod: annual
    currency: USD
    contactURL: https://heyform.net/pricing

  - name: Self-Hosted (Infrastructure Cost)
    description: >-
      No HeyForm licence fee. Costs are borne by the operator: cloud compute,
      MongoDB hosting (e.g., MongoDB Atlas M10+), Redis instance, object
      storage for file uploads, and SMTP relay.
    type: infrastructure
    currency: USD

costDrivers:
  - name: Monthly Responses
    description: >-
      Primary cost driver for cloud plans. Each plan tier grants a fixed monthly
      response allowance; exceeding it requires an upgrade to the next plan.
    unit: responses
    tiers:
      - plan: Free
        limit: 250
        monthlyCost: 0
        currency: USD
      - plan: Basic
        limit: 5000
        monthlyCost: 15
        currency: USD
      - plan: Premium
        limit: 20000
        monthlyCost: 24
        currency: USD
      - plan: Business
        limit: 150000
        monthlyCost: 40
        currency: USD

  - name: Storage
    description: >-
      File upload and form asset storage included with each plan tier. Exceeding
      the storage limit may require a plan upgrade.
    unit: GB
    tiers:
      - plan: Free
        limit: 0.05
        currency: USD
      - plan: Basic
        limit: 10
        currency: USD
      - plan: Premium
        limit: 20
        currency: USD
      - plan: Business
        limit: 50
        currency: USD

  - name: Workspace Members
    description: >-
      Seat limits per workspace on paid plans. Free and Basic plans do not
      support additional members. Premium allows up to 3; Business up to 10.
    unit: seats
    tiers:
      - plan: Free
        limit: 1
      - plan: Basic
        limit: 1
      - plan: Premium
        limit: 3
      - plan: Business
        limit: 10

  - name: Payment Commission (Stripe)
    description: >-
      HeyForm applies an undisclosed commission on payments collected via Stripe
      on Free, Basic, and Premium plans. The Business plan removes this
      additional commission.
    unit: percentage
    tiers:
      - plan: Free
        commissionApplies: true
      - plan: Basic
        commissionApplies: true
      - plan: Premium
        commissionApplies: true
      - plan: Business
        commissionApplies: false

optimizationRecommendations:
  - name: Right-size to response volume
    description: >-
      Monitor actual monthly response consumption. If consistently below 250,
      the Free plan is sufficient. Move to Basic only when approaching the Free
      limit to avoid unnecessary spend.

  - name: Use self-hosting to eliminate per-response cost
    description: >-
      For high-volume deployments (>150k responses/month), self-hosting on
      commodity cloud infrastructure (e.g., $20–$60/month VPS + MongoDB Atlas
      M10) can be significantly cheaper than the Business plan or Enterprise
      contract.

  - name: Avoid Stripe commission by upgrading to Business
    description: >-
      If Stripe payment forms are in use, calculate whether the additional
      HeyForm Stripe commission on Free/Basic/Premium plans exceeds the $16/mo
      cost difference between Premium ($24) and Business ($40). If so, upgrade
      to remove the commission.

  - name: Consolidate workspaces to reduce seats
    description: >-
      Team member seat limits are per workspace. Consolidating forms into fewer
      workspaces may allow a lower-tier plan while still accommodating the same
      number of collaborators.

  - name: Monitor storage against plan limits
    description: >-
      File upload storage is finite on all plans. Periodically audit stored
      files and delete obsolete uploads to avoid plan upgrades driven purely by
      storage rather than response volume.