openapi: 3.2.0
info:
  title: Hilt Support API
  description: Hilt Pay Workspace and Hilt Pay API routes for zero-custody Solana checkout, MPP metered payment channels, receipts, memberships, entitlements, native subscriptions, webhooks, and support context.
  version: 1.0.0
  contact:
    name: Hilt
    url: https://www.hilt.so
    email: hello@hilt.so
  x-guidance: Start with POST /v1/access/agent-bootstrap. An agent can purchase 30 days of Starter, Growth, or Scale through the matching x402 V2 activation endpoint paid in Solana USDC. For metered integrations, settle PAYMENT-SIGNATURE through POST /v1/access/x402/settle and atomically consume through POST /v1/access/entitlements/consume before serving. Never send private keys, seed phrases, or wallet secrets.
servers:
- url: https://api.hilt.so
tags:
- name: Support
paths:
  /v1/support/tickets:
    post:
      tags:
      - Support
      summary: Create support ticket
      operationId: create_ticket_v1_support_tickets_post
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateTicketRequest'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketCreateResponse'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
    get:
      tags:
      - Support
      summary: List user's tickets
      operationId: list_tickets_v1_support_tickets_get
      parameters:
      - name: status
        in: query
        required: false
        schema:
          anyOf:
          - type: string
          - type: 'null'
          title: Status
      - name: page
        in: query
        required: false
        schema:
          type: integer
          minimum: 1
          default: 1
          title: Page
      - name: per_page
        in: query
        required: false
        schema:
          type: integer
          maximum: 50
          minimum: 1
          default: 20
          title: Per Page
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketListResponse'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /v1/support/tickets/{ticket_id}:
    get:
      tags:
      - Support
      summary: Ticket thread
      operationId: get_ticket_v1_support_tickets__ticket_id__get
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: string
          title: Ticket Id
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketThreadResponse'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /v1/support/tickets/{ticket_id}/message:
    post:
      tags:
      - Support
      summary: Add message to ticket
      operationId: add_message_v1_support_tickets__ticket_id__message_post
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: string
          title: Ticket Id
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AddMessageRequest'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportMessageCreateResponse'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
components:
  schemas:
    SupportTicketThreadResponse:
      properties:
        id:
          anyOf:
          - type: string
          - type: 'null'
          title: Id
        ticket_id:
          type: string
          title: Ticket Id
        user_id:
          anyOf:
          - type: string
          - type: 'null'
          title: User Id
        subject:
          type: string
          title: Subject
        category:
          type: string
          title: Category
        priority:
          anyOf:
          - type: string
          - type: 'null'
          title: Priority
        status:
          type: string
          title: Status
        context:
          type: object
          title: Context
        created_at:
          anyOf:
          - type: string
          - type: 'null'
          title: Created At
        updated_at:
          anyOf:
          - type: string
          - type: 'null'
          title: Updated At
        resolved_at:
          anyOf:
          - type: string
          - type: 'null'
          title: Resolved At
        messages:
          items:
            $ref: '#/components/schemas/SupportMessage'
          type: array
          title: Messages
      additionalProperties: true
      type: object
      required:
      - ticket_id
      - subject
      - category
      - status
      - messages
      title: SupportTicketThreadResponse
    SupportTicket:
      properties:
        id:
          anyOf:
          - type: string
          - type: 'null'
          title: Id
        ticket_id:
          type: string
          title: Ticket Id
        user_id:
          anyOf:
          - type: string
          - type: 'null'
          title: User Id
        subject:
          type: string
          title: Subject
        category:
          type: string
          title: Category
        priority:
          anyOf:
          - type: string
          - type: 'null'
          title: Priority
        status:
          type: string
          title: Status
        context:
          type: object
          title: Context
        created_at:
          anyOf:
          - type: string
          - type: 'null'
          title: Created At
        updated_at:
          anyOf:
          - type: string
          - type: 'null'
          title: Updated At
        resolved_at:
          anyOf:
          - type: string
          - type: 'null'
          title: Resolved At
      additionalProperties: true
      type: object
      required:
      - ticket_id
      - subject
      - category
      - status
      title: SupportTicket
    SupportTicketCreateResponse:
      properties:
        ticket_id:
          type: string
          title: Ticket Id
        status:
          type: string
          title: Status
        subject:
          type: string
          title: Subject
        category:
          type: string
          title: Category
      additionalProperties: true
      type: object
      required:
      - ticket_id
      - status
      - subject
      - category
      title: SupportTicketCreateResponse
    SupportMessage:
      properties:
        id:
          type: string
          title: Id
        ticket_id:
          anyOf:
          - type: string
          - type: 'null'
          title: Ticket Id
        author_type:
          anyOf:
          - type: string
          - type: 'null'
          title: Author Type
        author_id:
          anyOf:
          - type: string
          - type: 'null'
          title: Author Id
        body:
          type: string
          title: Body
        created_at:
          anyOf:
          - type: string
          - type: 'null'
          title: Created At
      additionalProperties: true
      type: object
      required:
      - id
      - body
      title: SupportMessage
    SupportMessageCreateResponse:
      properties:
        ticket_id:
          type: string
          title: Ticket Id
        message:
          type: string
          title: Message
      additionalProperties: true
      type: object
      required:
      - ticket_id
      - message
      title: SupportMessageCreateResponse
    AddMessageRequest:
      properties:
        body:
          type: string
          title: Body
      type: object
      required:
      - body
      title: AddMessageRequest
    CreateTicketRequest:
      properties:
        subject:
          type: string
          title: Subject
        category:
          type: string
          title: Category
          default: OTHER
        body:
          type: string
          title: Body
        context:
          anyOf:
          - type: object
          - type: 'null'
          title: Context
      type: object
      required:
      - subject
      - body
      title: CreateTicketRequest
    ValidationError:
      properties:
        loc:
          items:
            anyOf:
            - type: string
            - type: integer
          type: array
          title: Location
        msg:
          type: string
          title: Message
        type:
          type: string
          title: Error Type
        input:
          title: Input
        ctx:
          type: object
          title: Context
      type: object
      required:
      - loc
      - msg
      - type
      title: ValidationError
    HTTPValidationError:
      properties:
        detail:
          items:
            $ref: '#/components/schemas/ValidationError'
          type: array
          title: Detail
      type: object
      title: HTTPValidationError
    SupportTicketListResponse:
      properties:
        total:
          type: integer
          title: Total
        page:
          type: integer
          title: Page
        tickets:
          items:
            $ref: '#/components/schemas/SupportTicket'
          type: array
          title: Tickets
      additionalProperties: true
      type: object
      required:
      - total
      - page
      - tickets
      title: SupportTicketListResponse
x-hilt-agent-commerce:
  offer: https://api.hilt.so/v1/agent-commerce/offer
  catalog: https://api.hilt.so/agent-catalog.json
  pricing: https://api.hilt.so/pricing
  x402: https://api.hilt.so/x402