name: HiPay API Rate Limits
description: HiPay does not publish explicit API rate limits in their public documentation. Rate limits are enforced at the infrastructure level and vary by account type and contractual agreement. The following reflects known operational guidance from HiPay's documentation and support resources.
url: https://developer.hipay.com
limits:
  - name: General API Rate Limit
    description: HiPay enforces rate limits per API credential set. Specific numeric limits are not publicly disclosed and are determined during commercial onboarding based on expected transaction volume. Merchants experiencing rate limit errors should contact HiPay support.
    scope: per-credential
    disclosed: false
    contact: https://support.hipay.com
  - name: Test/Stage Environment
    description: The HiPay stage environment (stage-api-gateway.hipay.com, stage-secure-gateway.hipay-tpp.com, stage-api.hipay.com) is available for integration testing. Volume in the stage environment is limited to prevent abuse and is not representative of production limits.
    scope: per-credential
    environments:
      - stage
    disclosed: false
    notes: Stage environment credentials are separate from production credentials and must be requested from HiPay support.
  - name: Payment Gateway Concurrency
    description: Concurrent transaction processing limits apply per merchant account and are established in the commercial contract. High-volume merchants may request increased concurrency limits through their account manager.
    scope: per-merchant-account
    disclosed: false
  - name: Tokenization API
    description: The Secure Vault tokenization API (secure2-vault.hipay-tpp.com) is subject to standard rate limits. Multi-use tokens created via the API can be stored indefinitely for recurring payments, subject to account-level limits.
    scope: per-credential
    disclosed: false
notes: For current rate limit information, contact HiPay support at support.hipay.com or your dedicated account manager. Limits are specified in the merchant services agreement.