generated: '2026-07-25'
method: searched
source: https://developer.hiscox.com/frequently-asked-questions
name: SDBX
public: false
gated: true
cost: free to approved Hiscox partners
description: >-
  Hiscox operates a named, production-like sandbox environment called SDBX,
  described on the public developer FAQ. It is the environment partners test API
  integrations against before production, and it is where the OpenAPI/Swagger
  definitions for the Eligibility, Quote v4 and Setup Payment APIs are actually
  published - behind the partner login. Access is not self-serve: a Hiscox
  Partnership Manager must approve the partnership, after which an account is
  created that grants immediate SDBX access.
access:
  self_serve: false
  approval: Hiscox Partnership Manager
  audience: authorized Hiscox partners only
  credential_recovery: >-
    Login page "Reset your password" tab, or contact the Partnership Manager to
    re-issue account credentials.
  contacts:
  - hiscox.partneroperations@hiscox.com
  - partnercontact@hiscox.com
availability:
  always_on: true
  exception: Hiscox maintenance window
  maintenance_window:
    days:
    - Monday
    - Thursday
    time: 15:00-18:00
    timezone: ET
    note: >-
      The maintenance window is displayed as a standing banner on every public
      page of developer.hiscox.com: "Please note: the Hiscox maintenance window
      is every Monday and Thursday from 3-6 PM ET." It applies to the sandbox and
      is the only recurring availability commitment Hiscox publishes.
contents:
  documentation: true
  openapi_swagger: true
  interactive_testing: true
  evidence: >-
    FAQ: "What functionality is available in the sandbox? A complete listing of
    our APIs and access to the OpenAPI spec Swagger. Swagger facilitates API
    testing."
test_data:
  published: false
  note: >-
    No magic test values, test policy numbers, test payment instruments or
    fixture triggers are published on any public Hiscox page. Any such values
    live inside the gated SDBX documentation. Nothing was invented here.
transport:
  tls_minimum: '1.2'
  note: SDBX enforces the same TLS 1.2-only policy as production.
evidence:
- source: https://developer.hiscox.com/frequently-asked-questions
  quotes:
  - >-
    "Where do I test my application? Our portal provides a production like
    environment called Sandbox (SDBX) that allows you to test your API
    integrations."
  - >-
    "Is Sandbox always available? The Sandbox environment is available at all
    times, except during the Hiscox maintenance window, which occurs every Monday
    and Thursday from 3:00-6:00 PM ET."
  - '"What does it cost me? As a Hiscox partner, SDBX is provided free of cost."'
  - '"Who can access the sandbox? Access is provided to our authorized partners only."'