specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: HotelRunner
providerId: hotelrunner
created: '2026-07-03'
modified: '2026-07-03'
reconciled: false
tags:
- Hospitality
- Hotel
- Channel Manager
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of HotelRunner spend. HotelRunner is sold as a per-property SaaS
  subscription with a minimum monthly flat fee plus, on Essential-tier plans, a
  percentage of monthly realized booking revenue across all connected channels.
  There is no separate charge for Custom Apps API usage - the API is a delivery
  mechanism for the subscribed product, not a metered line item. Advanced and
  Elite tiers are custom-quoted annual/contract pricing. The dominant real cost
  driver for a multi-property operator is the number of subscribed properties
  and each property's plan tier and booking volume, not API call volume.
notes: >-
  Percentage-of-revenue components are not reconciled to exact dollar amounts
  here since they scale with each property's booking revenue; verify current
  published rates on HotelRunner's pricing page and confirm Advanced/Elite
  quotes directly with HotelRunner sales.
sources:
- https://hotelrunner.com/en/pricing/
- https://developers.hotelrunner.com/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: HotelRunner
serviceCategory: Hospitality Technology / Channel Management
billingModel:
  pricingCategory: Committed and Usage-Based
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: HotelRunner Essential/Advanced/Elite Subscription
  ServiceCategory: Hospitality Technology
  ProviderName: HotelRunner
  PublisherName: HotelRunner
  InvoiceIssuerName: HotelRunner
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Committed
meters:
- name: subscription_fee
  description: Fixed minimum monthly fee per subscribed property, varying by plan tier (Essential Manage/Sell/Complete).
  unit: property-month
  aggregation: sum
  dimensions:
  - property
  - plan
- name: booking_revenue_percentage
  description: Percentage-of-revenue charge (0.75%-1.25% depending on plan) applied to monthly realized booking revenue across connected channels.
  unit: USD
  aggregation: sum
  dimensions:
  - property
  - plan
  - channel
- name: advanced_elite_contract
  description: Custom-quoted annual/contract fee for Advanced or Elite tier properties.
  unit: contract
  aggregation: sum
  dimensions:
  - property
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com