{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "https://raw.githubusercontent.com/api-evangelist/hubspot/refs/heads/main/json-schema/conversations-api-message-collection-schema.json", "title": "MessageCollection", "description": "Paginated collection of messages", "type": "object", "properties": { "results": { "type": "array", "items": { "type": "object", "description": "Represents a message within a conversation thread.", "properties": { "id": { "type": "string", "description": "Unique identifier for the message", "example": "msg_123456" }, "type": { "type": "string", "enum": [ "MESSAGE", "COMMENT", "WELCOME_MESSAGE" ], "description": "Type of message", "example": "MESSAGE" }, "text": { "type": "string", "description": "Plain text content of the message", "example": "Hello, I need help with my order." }, "richText": { "type": "string", "description": "Rich text (HTML) content of the message", "example": "
Hello, I need help with my order.
" }, "direction": { "type": "string", "enum": [ "INCOMING", "OUTGOING" ], "description": "Direction of the message (incoming or outgoing)", "example": "INCOMING" }, "channelId": { "type": "string", "description": "ID of the communication channel", "example": "channel_789" }, "channelAccountId": { "type": "string", "description": "ID of the channel account", "example": "account_123" }, "senders": { "type": "array", "items": { "$ref": "#/components/schemas/Actor" }, "description": "List of message senders", "example": [ { "id": "actor_101", "actorId": "actor_101", "name": "John Customer", "email": "john@example.com", "type": "VISITOR" } ] }, "recipients": { "type": "array", "items": { "$ref": "#/components/schemas/Actor" }, "description": "List of message recipients", "example": [ { "id": "actor_101", "actorId": "actor_101", "name": "John Customer", "email": "john@example.com", "type": "VISITOR" } ] }, "status": { "$ref": "#/components/schemas/MessageStatus" }, "createdAt": { "type": "string", "format": "date-time", "description": "ISO 8601 timestamp when the message was created", "example": "2024-01-20T10:30:00Z" }, "truncationStatus": { "type": "string", "description": "Whether the message was truncated", "example": "NOT_TRUNCATED" }, "attachments": { "type": "array", "items": { "$ref": "#/components/schemas/Attachment" }, "description": "Message attachments", "example": [ { "id": "attach_001", "type": "application/pdf", "url": "https://api.hubapi.com/files/v3/files/attach_001", "filename": "invoice.pdf", "size": 102400 } ] } }, "required": [ "id", "type", "createdAt" ] }, "description": "Array of message records", "example": [ { "id": "msg_123456", "type": "MESSAGE", "text": "Hello, I need help with my order.", "richText": "Hello, I need help with my order.
", "direction": "INCOMING", "channelId": "channel_789", "channelAccountId": "account_123", "senders": [ { "id": "actor_101", "actorId": "actor_101", "name": "John Customer", "email": "john@example.com", "type": "VISITOR" } ], "recipients": [ { "id": "actor_101", "actorId": "actor_101", "name": "John Customer", "email": "john@example.com", "type": "VISITOR" } ], "status": {}, "createdAt": "2024-01-20T10:30:00Z", "truncationStatus": "NOT_TRUNCATED", "attachments": [ { "id": "attach_001", "type": "application/pdf", "url": "https://api.hubapi.com/files/v3/files/attach_001", "filename": "invoice.pdf", "size": 102400 } ] } ] }, "paging": { "type": "object", "description": "Pagination information for list responses.", "properties": { "next": { "type": "object", "description": "Pagination cursor information for retrieving the next page.", "properties": { "after": { "type": "string", "description": "Cursor token for the next page", "example": "NTI1Cg%3D%3D" }, "link": { "type": "string", "description": "API link to the next page", "example": "/conversations/v3/conversations/inboxes?after=NTI1Cg%3D%3D" } } } } } }, "required": [ "results" ] }