openapi: 3.1.0
info:
  title: HubSpot Analytics Events Access Tokens Tickets API
  description: "The HubSpot Analytics Events API allows you to retrieve event completion data \nfrom your HubSpot account. Use this API to query event instances associated with \nCRM objects, filter by event types, and analyze user behavior and engagement patterns.\n\n## Key Features\n- Retrieve event instances for CRM objects\n- Filter events by type, date range, and object\n- Paginate through large result sets\n- Query available event types\n"
  version: 3.0.0
  contact:
    name: HubSpot Developer Support
    url: https://developers.hubspot.com
  license:
    name: MIT
    url: https://opensource.org/licenses/MIT
servers:
- url: https://api.hubapi.com
  description: HubSpot Production API Server
tags:
- name: Tickets
  description: Operations for managing ticket records
paths:
  /crm/v3/objects/tickets:
    get:
      operationId: listTickets
      summary: Hubspot List Tickets
      description: Returns a page of ticket records. Use the limit and after parameters to paginate through tickets. You can also specify which properties to return using the properties parameter.
      tags:
      - Tickets
      parameters:
      - name: limit
        in: query
        description: The maximum number of results to return per page.
        schema:
          type: integer
          default: 10
          maximum: 100
        example: 10
      - name: after
        in: query
        description: The cursor for pagination to get the next page of results.
        schema:
          type: string
        example: example-value
      - name: properties
        in: query
        description: A comma-separated list of property names to return.
        schema:
          type: string
        example: example-value
      - name: archived
        in: query
        description: Whether to return archived tickets.
        schema:
          type: boolean
          default: false
        example: false
      responses:
        '200':
          description: Successful response with a list of tickets.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CollectionResponseTicket'
              examples:
                Listtickets200Example:
                  summary: Default listTickets 200 response
                  x-microcks-default: true
                  value:
                    results:
                    - id: '500123'
                      properties:
                        key: value
                      createdAt: '2025-03-15T14:30:00Z'
                      updatedAt: '2025-03-15T14:30:00Z'
                      archived: true
                      associations:
                        key: value
                    paging:
                      next: {}
        '401':
          $ref: '#/components/responses/Unauthorized'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
    post:
      operationId: createTicket
      summary: Hubspot Create a Ticket
      description: Creates a new ticket record with the provided properties. The request body should include a properties object containing field values such as subject, content, hs_ticket_priority, and hs_pipeline_stage.
      tags:
      - Tickets
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SimplePublicObjectInput'
            examples:
              CreateticketRequestExample:
                summary: Default createTicket request
                x-microcks-default: true
                value:
                  properties:
                    key: value
      responses:
        '201':
          description: Ticket created successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Ticket'
              examples:
                Createticket201Example:
                  summary: Default createTicket 201 response
                  x-microcks-default: true
                  value:
                    id: '500123'
                    properties:
                      key: value
                    createdAt: '2025-03-15T14:30:00Z'
                    updatedAt: '2025-03-15T14:30:00Z'
                    archived: true
                    associations:
                      key: value
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /crm/v3/objects/tickets/{ticketId}:
    get:
      operationId: getTicket
      summary: Hubspot Get a Ticket
      description: Returns a single ticket record by its ID. You can specify which properties to return using the properties parameter.
      tags:
      - Tickets
      parameters:
      - name: ticketId
        in: path
        required: true
        description: The ID of the ticket to retrieve.
        schema:
          type: string
        example: '500123'
      - name: properties
        in: query
        description: A comma-separated list of property names to return.
        schema:
          type: string
        example: example-value
      - name: archived
        in: query
        description: Whether to return archived tickets.
        schema:
          type: boolean
          default: false
        example: false
      responses:
        '200':
          description: Successful response with the ticket record.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Ticket'
              examples:
                Getticket200Example:
                  summary: Default getTicket 200 response
                  x-microcks-default: true
                  value:
                    id: '500123'
                    properties:
                      key: value
                    createdAt: '2025-03-15T14:30:00Z'
                    updatedAt: '2025-03-15T14:30:00Z'
                    archived: true
                    associations:
                      key: value
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
    patch:
      operationId: updateTicket
      summary: Hubspot Update a Ticket
      description: Performs a partial update of a ticket record. Only the properties included in the request body will be updated; other properties will remain unchanged.
      tags:
      - Tickets
      parameters:
      - name: ticketId
        in: path
        required: true
        description: The ID of the ticket to update.
        schema:
          type: string
        example: '500123'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SimplePublicObjectInput'
            examples:
              UpdateticketRequestExample:
                summary: Default updateTicket request
                x-microcks-default: true
                value:
                  properties:
                    key: value
      responses:
        '200':
          description: Ticket updated successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Ticket'
              examples:
                Updateticket200Example:
                  summary: Default updateTicket 200 response
                  x-microcks-default: true
                  value:
                    id: '500123'
                    properties:
                      key: value
                    createdAt: '2025-03-15T14:30:00Z'
                    updatedAt: '2025-03-15T14:30:00Z'
                    archived: true
                    associations:
                      key: value
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
    delete:
      operationId: deleteTicket
      summary: Hubspot Archive a Ticket
      description: Archives (soft deletes) a ticket record by its ID. Archived tickets can be restored using the HubSpot UI or API.
      tags:
      - Tickets
      parameters:
      - name: ticketId
        in: path
        required: true
        description: The ID of the ticket to archive.
        schema:
          type: string
        example: '500123'
      responses:
        '204':
          description: Ticket archived successfully.
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
  /crm/v3/objects/tickets/search:
    post:
      operationId: searchTickets
      summary: Hubspot Search Tickets
      description: Searches for ticket records using filter groups, sorts, and other query parameters. Supports complex filtering with multiple filter groups and operators for precise record retrieval.
      tags:
      - Tickets
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SearchRequest'
            examples:
              SearchticketsRequestExample:
                summary: Default searchTickets request
                x-microcks-default: true
                value:
                  filterGroups:
                  - filters:
                    - {}
                  sorts:
                  - propertyName: Example Record
                    direction: ASCENDING
                  query: example-value
                  properties:
                  - example-value
                  limit: 100
                  after: example-value
      responses:
        '200':
          description: Search results returned successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CollectionResponseTicket'
              examples:
                Searchtickets200Example:
                  summary: Default searchTickets 200 response
                  x-microcks-default: true
                  value:
                    results:
                    - id: '500123'
                      properties:
                        key: value
                      createdAt: '2025-03-15T14:30:00Z'
                      updatedAt: '2025-03-15T14:30:00Z'
                      archived: true
                      associations:
                        key: value
                    paging:
                      next: {}
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
      x-microcks-operation:
        delay: 0
        dispatcher: FALLBACK
components:
  responses:
    NotFound:
      description: The requested resource was not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    BadRequest:
      description: The request is invalid or missing required parameters.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Authentication credentials are missing or invalid.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    FilterGroup:
      type: object
      description: A group of filters combined with AND logic.
      properties:
        filters:
          type: array
          items:
            $ref: '#/components/schemas/Filter'
          example:
          - propertyName: Example Record
            operator: EQ
            value: example-value
    Error:
      type: object
      description: An error response.
      properties:
        status:
          type: string
          example: active
        message:
          type: string
          example: This is an example description.
        correlationId:
          type: string
          example: '500123'
        category:
          type: string
          example: standard
    SimplePublicObjectInput:
      type: object
      description: Input for creating or updating a CRM object.
      properties:
        properties:
          type: object
          additionalProperties:
            type: string
          example:
            key: value
    Association:
      type: object
      description: An association between two CRM objects.
      properties:
        id:
          type: string
          example: '500123'
        type:
          type: string
          example: standard
    SearchRequest:
      type: object
      description: A search request for CRM objects.
      properties:
        filterGroups:
          type: array
          items:
            $ref: '#/components/schemas/FilterGroup'
          example:
          - filters:
            - {}
        sorts:
          type: array
          items:
            type: object
            properties:
              propertyName:
                type: string
              direction:
                type: string
                enum:
                - ASCENDING
                - DESCENDING
          example:
          - propertyName: Example Record
            direction: ASCENDING
        query:
          type: string
          example: example-value
        properties:
          type: array
          items:
            type: string
          example:
          - example-value
        limit:
          type: integer
          maximum: 200
          example: 100
        after:
          type: string
          example: example-value
    Paging:
      type: object
      description: Pagination information.
      properties:
        next:
          type: object
          properties:
            after:
              type: string
          example:
            after: example-value
    Filter:
      type: object
      description: A single filter condition.
      properties:
        propertyName:
          type: string
          example: Example Record
        operator:
          type: string
          enum:
          - EQ
          - NEQ
          - LT
          - LTE
          - GT
          - GTE
          - BETWEEN
          - IN
          - NOT_IN
          - HAS_PROPERTY
          - NOT_HAS_PROPERTY
          - CONTAINS_TOKEN
          - NOT_CONTAINS_TOKEN
          example: EQ
        value:
          type: string
          example: example-value
    CollectionResponseTicket:
      type: object
      description: A paginated list of ticket records.
      properties:
        results:
          type: array
          items:
            $ref: '#/components/schemas/Ticket'
          example:
          - id: '500123'
            properties:
              key: value
            createdAt: '2025-03-15T14:30:00Z'
            updatedAt: '2025-03-15T14:30:00Z'
            archived: true
            associations:
              key: value
        paging:
          $ref: '#/components/schemas/Paging'
    Ticket:
      type: object
      description: A HubSpot ticket record.
      properties:
        id:
          type: string
          description: The unique identifier for the ticket.
          example: '500123'
        properties:
          type: object
          description: The ticket's properties as key-value pairs.
          additionalProperties:
            type: string
          example:
            key: value
        createdAt:
          type: string
          format: date-time
          description: The date and time the ticket was created.
          example: '2025-03-15T14:30:00Z'
        updatedAt:
          type: string
          format: date-time
          description: The date and time the ticket was last updated.
          example: '2025-03-15T14:30:00Z'
        archived:
          type: boolean
          description: Whether the ticket has been archived.
          example: true
        associations:
          type: object
          description: The ticket's associations with other CRM objects.
          additionalProperties:
            $ref: '#/components/schemas/CollectionResponseAssociation'
          example:
            key: value
    CollectionResponseAssociation:
      type: object
      description: A list of associations.
      properties:
        results:
          type: array
          items:
            $ref: '#/components/schemas/Association'
          example:
          - id: '500123'
            type: standard
        paging:
          $ref: '#/components/schemas/Paging'
  securitySchemes:
    OAuth2:
      type: oauth2
      flows:
        authorizationCode:
          authorizationUrl: https://app.hubspot.com/oauth/authorize
          tokenUrl: https://api.hubapi.com/oauth/v1/token
          scopes:
            analytics.read: Read analytics data