generated: '2026-07-28'
method: searched
source: >-
  IHG corporate and affiliate sites, live host probes, and Internet Archive
  captures of the retired PartnerConnect RoomService portal. Probed 2026-07-28.
summary: >-
  IHG publishes no API lifecycle commitments of any kind — no versioning
  policy, no deprecation policy, no Sunset/Deprecation header contract, no SLA
  and no public status page. It has, however, executed the single largest
  lifecycle event available to an API provider: it retired an entire public
  developer programme without notice, redirect, archive or successor. That
  event is recorded below because it is the honest lifecycle story here.
versioning:
  scheme: none-published
  current: null
  docs: null
  note: >-
    No version identifier is published for any IHG API. The only version
    fragment ever observed in the wild is the path /eks/reservations/v2/ on
    dev-apis.ihg.com, captured in a third-party public Postman workspace —
    which implies URI-path versioning and at least a second major version of a
    reservations API, but IHG documents neither.
deprecation:
  policy_url: null
  sunset_header: unknown
  note: >-
    No deprecation policy, no notice period, no Sunset (RFC 8594) or
    Deprecation header commitment. The precedent set by the RoomService
    retirement is the opposite of a policy: the portal, its documentation, its
    key console and its DNS record were all removed, leaving stale search
    engine results as the only surviving description of the programme.
sla:
  url: null
  uptime_target: null
  note: No public SLA or uptime commitment for any API or partner interface.
status_page:
  url: null
  confirmed: false
  probe: >-
    status.ihg.com returns 301 to https://dash.ihg.com/tools/status.php, which
    then times out. dash.ihg.com is the hotel-owner intranet, not a public
    status page. No StatusPage pointer is wired into apis.yml because no public
    status page exists.
retirement_event:
  name: PartnerConnect RoomService developer portal
  host: pcroomservice.ihg.com
  platform: TIBCO Mashery
  status: decommissioned
  live_through: '2017'
  dns_state: NXDOMAIN on 8.8.8.8, 1.1.1.1 and 9.9.9.9 as of 2026-07-28
  archive: https://web.archive.org/web/20170503133654/https://pcroomservice.ihg.com/api_description
  what_was_lost:
  - Self-service registration and an API key console ("My API's") with separate
    staging and production keys
  - An I/O Docs interactive console
  - An API gallery and a support forum
  - A published IHG Commercial API Terms of Use
  - Five named APIs — Hotel Descriptive Info, Single Property Availability,
    Rate range (AREA availability), Hotel Search, and Single Property
    Availability with Rate Rules
  successor: none
  note: >-
    No migration guide, no successor portal, no redirect and no archive was
    published by IHG. The gateway itself outlived the portal: api.ihg.com still
    CNAMEs to ihg.api.mashery.com with an sb-ihg.mashery.com sandbox in the
    chain. The 2015-2019 Mashery portal remains the high-water mark of IHG's
    API openness; the programme has moved backwards since.
platform_lifecycle:
  note: >-
    The one genuine, dated lifecycle transition IHG does publish is at the
    platform layer rather than the API layer. HOLIDEX, Holiday Inn's
    proprietary central reservation system in service since 1965, was retired
    in favour of a cloud Guest Reservation System co-developed with Amadeus
    (partnership announced 2015, migration rolled out across 2018 and early
    2019). Group and meetings bookings route into Amadeus Delphi and Meeting
    Broker. IHG's reservation platform is a GDS company's product.
deprecated_operations: []