generated: '2026-08-13'
method: probed
source: >-
  https://incentivio.com/page-sitemap.xml, https://status.incentivio.com (DNS +
  TCP probe), openapi/incentivio-mobile-api-openapi.yml,
  openapi/incentivio-admin-api-openapi.yml
name: Incentivio API lifecycle
description: >-
  Incentivio publishes no versioning policy, no deprecation policy, no changelog
  and no SLA. This artifact records what was actually found, including one
  near-miss worth naming: status.incentivio.com is a delegated DNS record that
  does not answer, so the company has provisioned a status hostname without
  serving a status page from it.
versioning:
  scheme: none
  detail: >-
    No version segment appears in any of the 439 paths across the two services.
    info.version is "v0" in both definitions, which is the springdoc default, not
    a declared API version. The only versioned path component is /v3/api-docs,
    which is the springdoc endpoint version, not Incentivio's.
  policy_url: null
  compatibility_mechanism:
    - operationId: checkCompatibility
      path: GET /appcompatibility
      api: incentivio:mobile-api
      note: >-
        The mobile clients ask the server whether their build is still supported.
        Compatibility is negotiated at runtime per app version rather than pinned
        by an API version.
    - controller: tablet-app-compatibility-controller
      api: incentivio:admin-api
      note: The same mechanism for the in-store tablet app.
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  deprecated_operations: 0
  note: >-
    Zero operations across both definitions carry `deprecated: true`, and no
    Deprecation or Sunset response header was observed. Absence of a marked
    deprecation is not evidence of a policy — there is no policy document to find.
status_page:
  url: null
  hostname_provisioned: https://status.incentivio.com
  evidence:
    - 'dig status.incentivio.com -> 18.205.130.104 (A record present)'
    - 'GET https://status.incentivio.com/ -> connection timed out after 15s (no TCP 443)'
    - 'GET http://status.incentivio.com/ -> no response'
  published: false
  note: >-
    The hostname resolves but nothing listens. No StatusPage pointer is emitted,
    because there is no reachable status page for a consumer to watch.
  health_endpoints:
    - url: https://mobile.incentivio.com/incentivio-mobile-api/actuator/health
      status: 200
      note: >-
        Spring Boot Actuator health is publicly readable on both services and
        returns component-level detail including disk totals and free space. It is
        an operational signal, not a status page, and its exposure is itself a
        finding.
    - url: https://adminapi.incentivio.com/incentivio-admin-api/actuator/health
      status: 200
      note: 'reports groups: auto-healing, liveness, readiness.'
changelog:
  url: null
  published: false
  note: >-
    https://incentivio.com/changelog/ returns 404 and no changelog page appears in
    the site sitemap. The Theneo developer portal publishes no projects, so it has
    no release notes either.
sla:
  published: false
  note: >-
    The Connect Enterprise tier is marketed as including "API SLAs" on
    https://incentivio.com/feature/incentivio-connect/, but no SLA document,
    uptime target or credit schedule is published.
support:
  url: https://incentivio.com/contact/
  note: >-
    Contact form only. Zendesk (static.zdassets.com) is loaded in the admin
    console, so there is a customer-only help centre behind the login.