aid: incident-iq
name: Incident IQ
description: >-
  Incident IQ is a K-12-purpose-built IT service management (ITSM) and asset
  management platform used by school districts to run help desk ticketing,
  device and technology asset tracking, facilities and HR service delivery,
  and operational analytics. Its RESTful API (v1.0) lets districts and partners
  build custom integrations across the district ecosystem — connecting billing
  and ticketing, pushing tickets to third-party service providers, exporting
  analytics to visualization tools, and syncing systems. Requests are
  authenticated with SiteId, Authorization, and Client (ApiClient) headers
  issued from Administration > Developer Tools, and events can be pushed to
  external systems via rule-triggered webhooks.
url: https://raw.githubusercontent.com/api-evangelist/incident-iq/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- iconiq-capital
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Edtech
- IT Service Management
- Asset Management
- Help Desk
- Ticketing
- K-12
- Education
- Webhooks
- REST
image: https://www.incidentiq.com/
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Incident IQ API v1.0
  description: >-
    RESTful API for the Incident IQ K-12 ITSM and asset management platform.
    Resources include tickets, assets, users, locations, views, and categories.
    Requests require SiteId, Authorization (bearer token), and Client (ApiClient)
    headers retrieved from Administration > Developer Tools. Rate limits apply.
  humanURL: https://apihub.incidentiq.com/
  baseURL: https://{site}.incidentiq.com/api/v1.0
  properties:
  - type: Overview
    url: https://www.incidentiq.com/platform/api
  - type: Documentation
    url: https://apihub.incidentiq.com/
  - type: APIReference
    url: https://apihub.incidentiq.com/
  - type: Authentication
    url: authentication/incident-iq-authentication.yml
  - type: Webhooks
    url: asyncapi/incident-iq-webhooks.yml
  - type: Conventions
    url: conventions/incident-iq-conventions.yml
  - type: Lifecycle
    url: lifecycle/incident-iq-lifecycle.yml
common:
- type: Website
  url: https://www.incidentiq.com/
- type: DeveloperPortal
  url: https://apihub.incidentiq.com/
- type: Documentation
  url: https://apihub.incidentiq.com/
- type: APIReference
  url: https://apihub.incidentiq.com/
- type: GettingStarted
  url: https://www.incidentiq.com/platform/api
- type: Support
  url: https://www.incidentiq.com/support
- type: HelpCenter
  url: https://community.incidentiq.com/
- type: Blog
  url: https://www.incidentiq.com/blog
- type: Pricing
  url: https://www.incidentiq.com/pricing
- type: Login
  url: https://login.incidentiq.com/
- type: PrivacyPolicy
  url: https://www.incidentiq.com/privacy-policy
- type: TermsOfService
  url: https://www.incidentiq.com/terms-of-use
- type: TrustCenter
  url: https://trust.incidentiq.com/
- type: StatusPage
  url: https://status.incidentiq.com/
- type: GitHubOrganization
  url: https://github.com/incidentiq
- type: Authentication
  url: authentication/incident-iq-authentication.yml
- type: Lifecycle
  url: lifecycle/incident-iq-lifecycle.yml
- type: Conventions
  url: conventions/incident-iq-conventions.yml
- type: Webhooks
  url: asyncapi/incident-iq-webhooks.yml
- type: WellKnown
  url: well-known/incident-iq-well-known.yml
- type: DomainSecurity
  url: security/incident-iq-domain-security.yml
- type: LLMsTxt
  url: llms/incident-iq-llms.txt
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence