# Indigov

> Indigov is a constituent relationship management (CRM) platform purpose-built for
> government — U.S. Congressional offices, state legislatures, and municipal agencies.
> It unifies inbound constituent communications from email, web forms, SMS, social
> media, phone, and scanned mail into a single cross-organizational inbox, and layers
> casework tracking, constituent routing, smart tagging, and mass-email triage on top.
> Indigov serves government offices across 35 states and 2 territories and was
> acquired by Granicus, joining its Government Experience Cloud (GXC).

## Important for agents

Indigov publishes **no public API**. There is no developer portal, no API reference,
no OpenAPI/AsyncAPI/GraphQL contract, no MCP server, and no A2A agent card. Every
`/.well-known/` path on indigov.com, www.indigov.com and app.indigov.com returns 404.
Access to the platform is through the authenticated customer application at
app.indigov.com; integration work is arranged through the vendor, not self-serve.

Do not attempt to construct an Indigov API call. If a task requires programmatic
access to Indigov data, route the request to Indigov / Granicus sales or support.

## Products

- Indigov Platform: constituent CRM — rapid email response and mass-email triage,
  centralized casework tracking and routing, a multi-channel "inbox for everything",
  smart tagging, and a web + mobile application for field staff.
- Indigov Outreach: bulk constituent communications — templated and personalized
  messaging, branded .gov email delivery, audience building and list filtering, and
  engagement insights.

## Solutions

- Communications and Outreach
- Constituent Services & Casework
- Responding to Your Residents (multi-channel triage)
- Reporting & Analytics

## Site

- Home: https://indigov.com
- Products: https://indigov.com/products
- Solutions: https://indigov.com/solutions
- Mission: https://indigov.com/mission
- Town Hall (blog): https://indigov.com/town-hall
- Careers: https://indigov.com/careers
- Customer sign-in: https://app.indigov.com/auth/signin
- Request a demo: https://indigov.com/form/demo
- Customer support: https://indigov.com/form/customer-support

## Policies

- Privacy Policy: https://indigov.com/pages/privacy-policy
- Cookie Policy: https://indigov.com/pages/cookie-policy
- SMS Terms & Conditions: https://indigov.com/pages/sms-terms
- Accessibility (WCAG 2.2 AA): https://indigov.com/pages/accessibility
- Responsible Disclosure: https://indigov.com/pages/responsible-disclosure
  (security@indigov.com; safe harbor; acknowledgement within 48 business hours;
  no bug bounty program)

## Code

- GitHub organization: https://github.com/indigov-us
- npm scope: https://www.npmjs.com/org/indigov — six first-party packages
  (@indigov/zendesk-api, @indigov/zips-user-updates, @indigov/plivo,
  @indigov/sparkpost, @indigov/flags-api, @indigov/cansend-api). None of these is
  a client SDK for an Indigov API; they wrap third-party APIs or internal services.

## Corporate

- Acquired by Granicus (Government Experience Cloud):
  https://granicus.com/blog/granicus-acquires-indigov-adding-constituent-relationship-capabilities-to-government-experience-cloud/
- Investor: 8vc
- Press: press@indigov.com

---
generated: 2026-08-13
method: generated
source: apis.yml + repo artifacts + probed indigov.com pages (no /llms.txt is served;
  https://indigov.com/llms.txt returned 404)