generated: '2026-08-23'
method: searched
source: https://console1.cloud.inspur.com/document/declaration/protocol/rank/ECS.html
docs:
- https://console1.cloud.inspur.com/document/declaration/index.html
- https://console1.cloud.inspur.com/document/declaration/protocol/rank/ECS.html
- https://console1.cloud.inspur.com/document/apig/8-release-note.html
- https://console1.cloud.inspur.com/document/oss/8-release-note.html
versioning:
  scheme: 'Mixed. The compute/network APIs carry a dated Version request parameter — ECS
    documents Version 2019-01-31 and has never published a second value. The REST-shaped APIs
    carry a path version segment (/auth/v1/, /tsdb/v1/). Documentation itself is versioned
    separately, per-product, in a 发布记录 (release record) page.'
  current:
    ECS: '2019-01-31'
    IAM: v1
    TSDB: v1
  documented: true
deprecation_policy:
  published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  detail: 'No deprecation policy, notice period, sunset schedule or RFC 8594 Sunset/Deprecation
    header is published for any Inspur Cloud API. No operation in any of the 16 API references
    is marked deprecated. The user agreement covers service change and termination in
    commercial terms only. The single dated statement resembling a lifecycle guarantee is the
    resource-recycling rule on the pricing pages: prepaid resources are warned 7, 3 and 1 days
    before expiry, stop serving at 00:00 the day after expiry, and are retained for 7 days
    before automatic deletion.'
status_page:
  published: false
  url: null
  detail: 'No public service-health or status page was found. cloud.inspur.com/support/ offers
    only a 7x24 hotline, an email address and an authenticated ticket queue at
    bss.cloud.inspur.com/workorders/. There is no unauthenticated surface where an integrator
    or an agent can see whether a region is degraded, and no incident history.'
  probed:
  - url: https://cloud.inspur.com/support/index.html
    status: 200
    finding: support and contact page, no service-health component
sla:
  published: true
  form: 'Per-product service level agreements (服务等级协议) published as static documents
    under /document/declaration/protocol/rank/<SERVICE>.html, alongside per-product usage
    agreements under /protocol/use/.'
  services_with_sla:
  - ECS
  - EBS
  - OSS
  - SLB
  - RDS
  - CDN
  - APTS
  - InDB
  - IOT
  - WAF
  - MPS
  commitments:
  - service: ECS
    availability: 99.95%
    measurement_window: one calendar month, per instance
    unavailability_definition: 'An ECS instance with permissive ingress/egress rules that
      cannot be reached in either direction over TCP or UDP from any IP address, continuously
      for more than 5 minutes.'
    data_durability: 99.99999% for standard cloud disks, 99.999999% for SSD cloud disks
    remedy: service credit, per the compensation schedule in the SLA
    exclusions: 11 enumerated exclusions including announced maintenance, customer-side
      network faults, customer application compromise, credential mishandling, and regulatory
      instruction
    url: https://console1.cloud.inspur.com/document/declaration/protocol/rank/ECS.html
  - service: OSS
    availability_claim: '99.99% service availability and 99.9999999999% (twelve nines) data
      durability, stated in the OSS service introduction'
    url: https://console1.cloud.inspur.com/document/oss/1-service-introduction.html
  data_residency: 'The ECS SLA states that data stored in mainland-China data centres will not
    be stored in overseas data centres or used for overseas business without the customer''s
    consent, and that data is not provided to third parties except as required by law or
    regulator.'
change_log:
  published: true
  form: per-product 发布记录 pages
  see: changelog/inspur-cloud-changelog.yml
deprecated_operations: []