specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Luciq (formerly Instabug)
providerId: instabug
created: '2026-05-23'
modified: '2026-05-23'
reconciled: true
tags:
  - Mobile Observability
  - APM
  - Bug Reporting
  - Crash Reporting
description: >-
  Luciq publishes pricing on Daily Active Users (DAU) and member Seats rather than logs,
  sessions, or traces. The public pricing page does not list dollar amounts; the surfaced
  tiers are the Standard plan (annual commitment), an Enterprise plan ("completely
  customized depending on your needs"), and an Enterprise Premier upgrade with 24/7 +
  dedicated Slack support. Entitlements below are sourced from the July 2025 License
  Entitlements and Restrictions document.
sources:
  - https://luciq.ai/pricing
  - https://docs.luciq.ai/organization-settings/billing/enterprise-plans
  - https://docs.luciq.ai/organization-settings/billing/license-entitlements-and-restrictions/july-2025-license-entitlements-and-restrictions
plans:
  - id: instabug-standard
    name: Standard
    type: paid
    description: Annual-commitment Standard plan with DAU-priced product packages and Enterprise-grade controls (SSO, SCIM, RBAC, regional data pinning, SOC 2 Type II).
    entries:
      - label: DAU (Daily Active Users)
        name: dau
        type: subscription
        metric: dau
        limit: -1
        timeFrame: day
        geo: global
        unit: 1
        price: custom
        userMultiplied: true
      - label: Member Seats
        name: seats
        type: subscription
        metric: seat
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: custom
        userMultiplied: true
    elements:
      - name: 180 sessions/month per 1 DAU
      - name: Unlimited apps per account
      - name: Unlimited integrations
      - name: SOC 2 Type II
      - name: SAML SSO + OAuth SSO + SCIM provisioning
      - name: Role-Based Access Control
      - name: Regional data pinning
      - name: Standard support (chat + email; 2-21 EST)
  - id: instabug-enterprise
    name: Enterprise
    type: enterprise
    description: Customized plan with no fixed DAU/seat caps. Quote, "Our Enterprise plan is completely customized depending on your needs of features stated on our pricing page, with an annual commitment deal for the Standard plan."
    entries:
      - label: Custom DAU + Seats
        name: custom
        type: subscription
        metric: year
        limit: -1
        timeFrame: year
        geo: global
        unit: 1
        price: custom
        userMultiplied: true
    elements:
      - name: Full product suite (Bug Reporting, Crash Reporting, APM, Surveys, Session Replay)
      - name: AI agents (Detect, Resolve, Release)
      - name: Luciq MCP Server
      - name: 100 Observer seats included (more on request)
      - name: Members and Associates with edit/read on assigned apps
      - name: Data retention — Crash 180d, Bug 365d, APM 8w, Session Replay 4w, Surveys 365d
      - name: App Health Metrics Export API (Enterprise only)
      - name: Dedicated CSM
      - name: Custom SLA
      - name: Standard queue response
  - id: instabug-enterprise-premier
    name: Enterprise Premier
    type: enterprise
    description: Premium support tier on top of Enterprise — 24/7 availability, dedicated Slack channel, custom SLA, immediate triage.
    entries:
      - label: Premier Support Add-On
        name: premier
        type: subscription
        metric: year
        limit: -1
        timeFrame: year
        geo: global
        unit: 1
        price: custom
        userMultiplied: false
    elements:
      - name: 24/7 support availability
      - name: Dedicated Slack channel
      - name: Custom SLA
      - name: Immediate triage
      - name: All Enterprise plan entitlements