generated: '2026-08-13'
method: searched
source: https://instant.so/changelog
description: >-
  Versioning, deprecation and operational-status posture for Instant. The company
  ships a dated product changelog and operates a public status page, but
  publishes no API versioning policy, no deprecation policy, no Sunset/Deprecation
  header contract (RFC 8594) and no SLA. The most material lifecycle fact is a
  generational one: the documented developer tooling (block SDK, CLI, Docusaurus
  developer site) has had no release since 2023, while the current agent surface
  — the MCP server — shipped 2026-06-02 and is labelled beta. Neither transition
  is announced as a deprecation anywhere on Instant's surface.
versioning:
  scheme: date-based product updates
  api_versioning: none
  current_release: '2026-07-30'
  note: >-
    No semantic version, no /v1 path segment, no version header, no date-pinned
    API version. See conventions/instant-commerce-conventions.yml.
  docs: https://instant.so/changelog
maturity_flags:
  - feature: Access tokens and MCP
    status: beta
    declared_by: provider
    source: https://docs.instant.so/en/articles/16068062-access-tokens-and-mcp.md
    note: >-
      "Access tokens are a beta feature." No GA date, no beta terms, and no
      statement of breaking-change policy during beta.
deprecation:
  policy_published: false
  sunset_header: not documented
  deprecation_header: not documented
  rfc8594: false
  note: >-
    No deprecation policy, notice period, or header contract is published on
    instant.so, docs.instant.so or docs.instantcommerce.io. No Deprecation
    pointer is emitted in apis.yml.
  checked: '2026-08-13'
status_page:
  url: https://status.instant.so/
  http_status: 200
  machine_readable: false
  probe:
    - path: /api/v2/status.json
      status: 200
      content_type: text/html
      note: Returns the status page HTML shell, not JSON — SPA catch-all, not an Atlassian Statuspage API.
    - path: /api/v2/summary.json
      status: 200
      content_type: text/html
    - path: /summary.json
      status: 200
      content_type: text/html
  note: >-
    A human-readable status page is served and is linked from instant.so, so the
    StatusPage pointer is genuine. But every machine-readable status path returns
    the HTML shell with a 200, so an agent cannot programmatically read incident
    state — a soft-200, not a status API. Recorded so the 200 is not mistaken for
    evidence of a JSON endpoint.
  checked: '2026-08-13'
sla:
  published: false
  note: >-
    No uptime commitment or credit scheme is published for any tier. Support
    tiers differ by plan (email on Free, 24/7 live chat on Starter and Pro,
    Priority+ on Business) but are not expressed as a response-time SLA.
support_channels:
  - channel: email
    address: support@instant.so
    plans: [Free]
  - channel: live chat
    plans: [Starter, Pro]
    note: 24/7 per the pricing page.
  - channel: Priority+
    plans: [Business]
  - channel: dedicated Slack channel
    plans: [Enterprise / Agency]
  - channel: community
    url: https://instant.so/community
    note: Redirects to a Slack workspace invite (probe returned 403 to an unauthenticated client).
  - channel: feedback / roadmap
    url: https://feedback.instant.so
    http_status: 200
generational_transition:
  observed: true
  note: >-
    Two developer generations coexist without any published transition notice.
    The block SDK (@instantcommerce/sdk 1.0.0, 2022-12-22), the CLI
    (@instantcommerce/cli 1.3.0, 2023-05-12) and the developer docs site
    (docs.instantcommerce.io, Docusaurus 2.3.1) describe a headless-storefront
    product; the live product (instant.so, a Shopify page builder) documents a
    different surface at docs.instant.so and reaches agents through MCP. Instant
    has neither deprecated nor re-released the older tooling. Recorded as an
    observation from registry and docs metadata, not as a support claim.
  evidence:
    - https://registry.npmjs.org/@instantcommerce%2Fsdk
    - https://registry.npmjs.org/@instantcommerce%2Fcli
    - https://docs.instantcommerce.io/
  checked: '2026-08-13'