specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: IntakeQ
providerId: intakeq
created: '2026-07-05'
modified: '2026-07-05'
reconciled: false
tags:
- Practice Management
- Health and Wellness
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of IntakeQ / PracticeQ spend. IntakeQ is a per-practitioner SaaS
  subscription rather than a usage-metered API, so cost is driven by the chosen
  plan family (Forms Only vs Practice Management), the standard vs low-volume
  tier, and the number of practitioner seats. The REST API is included in the
  subscription at no incremental per-call charge, so API usage does not directly
  generate spend - though the documented rate limit (10 req/min, 500/day) is the
  practical governor on integration throughput. Optional add-ons such as
  e-prescribing and payment processing fees are separate line items.
notes: >-
  Per-unit API pricing does not apply; the dominant cost drivers are plan
  selection and practitioner-seat count. Reconcile base prices, per-seat
  add-ons, and any e-prescribing / payment-processing fees against the live
  IntakeQ pricing page.
sources:
- https://intakeq.com/pricing
- https://www.practiceq.com/pricing
- https://support.intakeq.com/article/102-subscription-plan-limits
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: IntakeQ
serviceCategory: Practice Management Software
billingModel:
  pricingCategory: Subscription
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: IntakeQ
  ServiceCategory: Practice Management Software
  ProviderName: IntakeQ
  PublisherName: IntakeQ
  InvoiceIssuerName: IntakeQ
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Subscription
meters:
- name: base_subscription
  description: Monthly per-account base subscription for the selected plan (Forms Only or Practice Management).
  unit: subscription
  aggregation: sum
  dimensions:
  - account
  - plan
- name: practitioner_seats
  description: Additional practitioner seats billed monthly on top of the base plan.
  unit: seats
  aggregation: sum
  dimensions:
  - account
  - plan
- name: form_submissions
  description: Client form submissions, which are capped on the low-volume tiers and govern plan fit.
  unit: submissions
  aggregation: sum
  dimensions:
  - account
  - practitioner
- name: appointments
  description: Appointments booked, capped on the low-volume Practice Management tier.
  unit: appointments
  aggregation: sum
  dimensions:
  - account
  - practitioner
principles:
- name: Visibility
  description: Track base plan, seat count, and monthly form-submission / appointment volume to confirm the plan tier still fits.
- name: Allocation
  description: Attribute practitioner seats to the individuals or locations using them so subscription cost maps to teams.
- name: Optimization
  description: Choose the low-volume tier when submission/appointment counts are low, right-size seat count, and avoid paying for Practice Management features when only Forms are needed.
- name: Accountability
  description: Review seat count and plan tier each billing cycle and drop unused seats; request a higher API rate-limit threshold only when integration volume justifies it.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com