specification: API Commons Rate Limits
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/RateLimits
provider: IntakeQ
providerId: intakeq
created: '2026-07-05'
modified: '2026-07-05'
reconciled: false
tags:
- Practice Management
- Health and Wellness
- Rate Limiting
- Quotas
description: >-
  IntakeQ publishes a fixed API rate limit that applies across the REST API. The
  standard subscription includes 10 API requests per minute with a maximum of
  500 requests per day. Higher thresholds are available on request / upgrade.
  Several list endpoints (clients, invoices) additionally cap responses at 100
  records per page and require pagination via the `page` parameter to retrieve
  larger result sets.
notes: >-
  The 10 requests/minute and 500/day limits are documented consistently across
  the Client, Appointments, Questionnaire, Notes, and Files API reference pages.
  Contact IntakeQ / PracticeQ support to request a higher threshold. Verify
  current numbers on the API reference during reconciliation.
sources:
- https://support.intakeq.com/article/251-intakeq-client-api
- https://support.intakeq.com/article/204-intakeq-appointments-api
- https://support.intakeq.com/article/31-intakeq-api
- https://support.intakeq.com/article/430-intakeq-files-api
responseCodes:
  throttled: 429
limits:
- name: Requests Per Minute
  scope: account
  metric: requests
  limit: 10
  timeFrame: minute
  notes: Standard subscription. Higher thresholds available on request.
- name: Requests Per Day
  scope: account
  metric: requests
  limit: 500
  timeFrame: day
  notes: Standard subscription. Higher thresholds available on request.
- name: Clients Page Size
  scope: endpoint
  metric: records
  limit: 100
  notes: The /clients endpoint returns a maximum of 100 records per page; use `page` to paginate.
- name: Invoices Page Size
  scope: endpoint
  metric: records
  limit: 100
  notes: The /invoices endpoint returns a maximum of 100 records per request; use `page` to paginate.
policies:
- name: Backoff Strategy
  description: Clients should stay under 10 requests/minute and 500/day, and back off with retries when a 429 is returned.
- name: Threshold Increases
  description: Accounts needing more throughput can request higher rate-limit thresholds from IntakeQ / PracticeQ support.
- name: Pagination
  description: Use the `page` query parameter to page through large result sets since list endpoints cap at 100 records.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com