# Pricing transcribed from the provider's own page — see provenance. Numbers are quoted, not derived.
generated: '2026-09-20'
method: searched
source: https://www.intercom.com/pricing
sources:
- https://www.intercom.com/pricing
provenance:
  tool: planning/api-economics/harvest_pricing.py
  run: 20260920T124425
  grounding: every price_text was found verbatim in the fetched page text
audience: business-product
pricing_basis: tiered-subscription
delivery:
  delivery: managed
  method: page
  read: '2026-09-20'
  managed_tier: Essential
published: true
note: Seat-based tiers plus usage-based Fin outcomes; 14-day free trial; startup discounts up to 93% off
  via Early Stage.
plan_count: 8
currency: USD
plans:
- name: Essential
  price_text: $19 per seat/mo
  price: 19
  currency: USD
  period: month
  unit: seat
  included_quota: Messenger live chat, Shared inbox and ticketing system, Pre-built reports, Public help
    center, Basic automation; Fin AI Agent $0.99 per outcome
- name: Advanced
  price_text: $85 per seat/mo
  price: 85
  currency: USD
  period: month
  unit: seat
  included_quota: Workflow automation builder, Multiple team Inboxes, Round robin assignment, Private
    and multilingual Help Center, Includes 20 free Lite seats
- name: Expert
  price_text: $132 per seat/mo
  price: 132
  currency: USD
  period: month
  unit: seat
  included_quota: SSO & identity management, HIPAA support, SLAs, Multibrand Messenger / Help Center,
    Includes 50 free Lite seats
- name: Fin AI Agent
  price_text: $0.99 per outcome
  price: 0.99
  currency: USD
  period: per-use
  unit: outcome
  included_quota: Works with most helpdesks; no seat costs
  overage: Minimum monthly commitment applies (e.g. 50 outcomes)
- name: Fin Voice
  price_text: $1.99 per voice outcome
  price: 1.99
  currency: USD
  period: per-use
  unit: voice outcome
  included_quota: available via sales
- name: Pro (add-on)
  price_text: From $99 per workspace/mo
  price: 99
  currency: USD
  period: month
  unit: workspace
  included_quota: analysis of 1,000 conversations/month and 2,000 credits per month
  overage: additional credits at $0.01 per credit
- name: Copilot (add-on)
  price_text: $29 per teammate/mo
  price: 29
  currency: USD
  period: month
  unit: teammate
  included_quota: unlimited usage billed annually; 10 Copilot and 10 AI Auto-translation conversations
    free per agent/mo
  overage: $35 per agent/month billed monthly
- name: Proactive Support Plus (add-on)
  price_text: From $99 per workspace/mo
  price: 99
  currency: USD
  period: month
  unit: workspace
  included_quota: $99/month includes 500 messages
  overage: Additional messages are charged per unit
rate_limit_statements:
- Minimum monthly commitment applies (e.g. 50 outcomes)
- 1 Full seat minimum