# Rate limits transcribed from the provider's own documentation — see provenance. Quoted, not derived.
generated: '2026-09-20'
method: searched
source: https://developers.intercom.com/docs/references/rest-api/errors/rate-limiting
sources:
- https://developers.intercom.com/docs/references/rest-api/errors/rate-limiting
provenance:
  tool: planning/api-economics/harvest_ratelimits.py
  run: 20260920T133210
  grounding: every limit_text was found verbatim in the fetched page text
published: true
note: Limits apply only to REST API calls, not Canvas Kit webhook requests. Example mentions a default
  of 1000 per minute equating to 166 operations per 10 second period.
limit_count: 5
limits:
- name: Private app default rate limit
  limit_text: 10,000 API calls per minute per app
  limit: 10000
  window: minute
  scope: account
  plan: Private
- name: Private workspace rate limit
  limit_text: 25,000 API calls per minute per workspace
  limit: 25000
  window: minute
  scope: account
  plan: Private
- name: Public app default rate limit
  limit_text: 10,000 API calls per minute for each app
  limit: 10000
  window: minute
  scope: account
  plan: Public
- name: Public workspace rate limit
  limit_text: 25,000 API calls per minute per workspace
  limit: 25000
  window: minute
  scope: account
  plan: Public
- name: 10 second window distribution
  limit_text: we evenly distribute this into 10 second windows
  scope: account
  kind: burst
headers:
- X-RateLimit-Limit
- X-RateLimit-Remaining
- X-RateLimit-Reset
exceeded_status: 429