# Involve.AI

> Involve.AI was an AI-driven customer intelligence platform for customer success and revenue
> teams. It unified data from CRM, support, product-usage and billing systems to calculate
> customer health scores and power an Early Warning System that predicted churn and surfaced
> renewal and upsell opportunities, using a 9Factor model over qualitative and quantitative
> signals. **The company has been renamed and its product surface retired: involve.ai now
> redirects to Jeeva AI, and the Involve.AI application host no longer resolves.** Involve.AI
> never published a public developer API — it integrated by taking admin-granted read access into
> a customer's source systems and writing results back into the system of action.

This file was generated by API Evangelist from the public Involve.AI profile at
https://github.com/api-evangelist/involveai. Involve.AI does not serve an llms.txt of its own —
`/llms.txt` returns HTTP 522 on www.involve.ai and HTTP 404 on city.involve.ai.

## Status

- [Renamed to Jeeva AI](https://www.jeeva.ai/): involve.ai and www.involve.ai both redirect to the successor brand. Jeeva AI is profiled separately at https://github.com/api-evangelist/jeeva-ai
- Retired application host: `https://app.involve.ai/` is NXDOMAIN — its CloudFront target no longer resolves
- Retired web origin: `https://www.involve.ai/*` returns Cloudflare 522 on every path but the root redirect
- Retired api host: `https://api.involve.ai/` returns Cloudflare 530 — the DNS record exists, no origin is configured

## APIs

There are none. Involve.AI published no REST API, no GraphQL endpoint, no MCP server, no AsyncAPI
or webhook catalog, no agent card, and no SDK on any public registry. Contract discovery was run
against every Involve.AI host (`api.`, `app.`, `city.`, `www.`) for `/openapi.json`,
`/openapi.yaml`, `/swagger.json`, `/v1/openapi.json`, `/api-docs`, `/docs`, `/redoc`, `/graphql`,
`/apis.json` and the `/.well-known/` discovery surface, and every probe missed.

## How Involve.AI actually integrated

Configured connections, not developer calls. Documented in the company's own knowledge base:

- [Snowflake integration and access](https://city.involve.ai/platform-setup-and-integrations-56/snowflake-integration-and-access-110): a Snowflake administrator creates a service or managed account with view permissions
- [Azure SQL Database setup guide](https://city.involve.ai/platform-setup-and-integrations-56/azure-sql-database-setup-guide-225)
- [Salesforce: enable Involve.ai access, profile setup and security token](https://city.involve.ai/platform-setup-and-integrations-56/salesforce-enable-involve-ai-access-profile-setup-and-security-token-128)
- [Setting up Zendesk for Involve.ai access](https://city.involve.ai/platform-setup-and-integrations-56/setting-up-zendesk-for-involve-ai-access-127)
- [Pendo setup guide](https://city.involve.ai/platform-setup-and-integrations-56/pendo-setup-guide-220)
- [Your Data Mapping Starter Kit](https://city.involve.ai/platform-setup-and-integrations-56/your-data-mapping-starter-kit-everything-you-ll-need-to-integrate-your-data-131): the no-code field-mapping tool customers used instead of writing integration code
- [Write-backs: data Involve.ai shares back to the system of action](https://city.involve.ai/platform-setup-and-integrations-56/write-backs-data-involve-ai-shares-back-to-the-system-of-action-117): health score, health-score trend, product usage, NPS/CSAT, interaction frequency, support ticket count and severity, customer sentiment and customer owner pulse are pushed back into the CRM once the data-source administrator enables permission

## Docs

- [CI.ty customer community](https://city.involve.ai/) — the only live Involve.AI origin
- [Knowledge base](https://city.involve.ai/knowledge-base)
- [Platform setup and integrations](https://city.involve.ai/platform-setup-and-integrations-56)
- [Customer Health Dashboard](https://city.involve.ai/customer-health-dashboard-17)
- [Machine Learning and Artificial Intelligence](https://city.involve.ai/machine-learning-and-artificial-intelligence-36)
- [Help and tech support](https://city.involve.ai/help-and-tech-support-40)
- [Community sitemap](https://city.involve.ai/sitemap.xml) — 109 URLs, the only machine-readable index of the knowledge base

## Profile artifacts

- [apis.yml](https://raw.githubusercontent.com/api-evangelist/involveai/refs/heads/main/apis.yml)
- [lifecycle/involveai-lifecycle.yml](https://raw.githubusercontent.com/api-evangelist/involveai/refs/heads/main/lifecycle/involveai-lifecycle.yml) — the retirement record and the integration model
- [well-known/involveai-well-known.yml](https://raw.githubusercontent.com/api-evangelist/involveai/refs/heads/main/well-known/involveai-well-known.yml)
- [packages/involveai-packages.yml](https://raw.githubusercontent.com/api-evangelist/involveai/refs/heads/main/packages/involveai-packages.yml)
- [security/involveai-domain-security.yml](https://raw.githubusercontent.com/api-evangelist/involveai/refs/heads/main/security/involveai-domain-security.yml)
- [plans/involveai-plans-pricing.yml](https://raw.githubusercontent.com/api-evangelist/involveai/refs/heads/main/plans/involveai-plans-pricing.yml)
- [rate-limits/involveai-rate-limits.yml](https://raw.githubusercontent.com/api-evangelist/involveai/refs/heads/main/rate-limits/involveai-rate-limits.yml)

## Other

- [GitHub organization](https://github.com/Involve-AI) — exists, zero public repositories, display name now "Jeeva AI"
- [LinkedIn](https://www.linkedin.com/company/involveai)