aid: itsm
name: ITSM
description: >-
  IT Service Management (ITSM) refers to the entirety of activities directed
  by policies, organized and structured in processes and supporting procedures
  that are performed by an organization or part of an organization to plan,
  deliver, operate and control IT services offered to customers.
type: Index
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
  - IT Service Management
  - ITIL
  - ITSM
  - Service Desk
url: >-
  https://raw.githubusercontent.com/api-evangelist/itsm/refs/heads/main/apis.yml
created: '2025-01-01'
modified: '2026-04-28'
specificationVersion: '0.19'
apis: []
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com