generated: '2026-07-28'
method: searched
source: https://apiblog.jetstar.com/faq/
docs: https://apiblog.jetstar.com/faq/
description: >-
  Jetstar's test surface for API partners. There is no self-serve sandbox and no
  public test credentials: the test environment is a separately provisioned
  Navitaire New Skies instance reached with the same client certificate and
  allow-listed IP as production. What Jetstar does publish, and what is captured
  here verbatim, is the capped PRODUCTION-test regime every new partner must
  pass — a rules-based rather than magic-value sandbox. No test card numbers,
  test PNRs or magic identifiers are published by Jetstar, and none are invented
  here.

self_serve: false
public_test_credentials: false

environments:
  - name: test
    version: NSK 4.6
    url: https://soapapir4y.test.jq.navitaire.com
    access: Same client certificate + IP allow-list gate as production.
    probe: {date: '2026-07-28', status: 0, note: connection failed from an unregistered client; DNS resolves to 4.237.185.252}
  - name: test-legacy
    url: https://jqtestr4xapi.navitaire.com/UtilitiesManager.svc
    note: Cited verbatim in Jetstar's "Where we fly" partner post.
  - name: production
    version: NSK 4.6
    url: https://jqapi.navitaire.com
    probe: {date: '2026-07-28', status: 0, note: connection timed out after 20s; DNS resolves via Azure Traffic Manager to 4.195.96.224}
  - name: training
    note: >-
      Jetstar's partner release feed tracks TEST1, TEST2, TRAIN and PROD
      environments; base URLs for TEST1/TEST2/TRAIN are not published publicly.

production_test_regime:
  description: >-
    User acceptance testing is performed against PRODUCTION under a capped,
    documented set of rules, then unwound. This is Jetstar's stated substitute
    for an open sandbox.
  rules:
    - Maximum of 5 test bookings.
    - Passenger names must contain "TEST".
    - Travel dates must be at least 6 months in the future.
    - Refunds must be requested within 72 hours by emailing sales@jetstar.com.
  refund_contact: sales@jetstar.com

magic_values:
  published: false
  note: >-
    No test card numbers, test bank accounts, magic PNRs, simulated decline
    values or fixture/trigger tooling are published by Jetstar. Nothing is
    fabricated here.

time_simulation:
  supported: unpublished

related:
  authentication: authentication/jetstar-authentication.yml
  conventions: conventions/jetstar-conventions.yml