specification: API Commons Rate Limits
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/RateLimits
provider: Joblogic
providerId: joblogic
created: '2026-07-12'
modified: '2026-07-12'
reconciled: false
tags:
- Field Service Management
- SaaS
- Rate Limiting
- Quotas
description: >-
  Joblogic applies rate limits to every endpoint of its resource servers. Per
  the published API documentation, by default all endpoints are limited to up
  to 100 requests per minute, though the effective limit can vary per client
  and Joblogic notes it is subject to change without notice. When the limit is
  exceeded, Joblogic resource servers respond with HTTP 429 Too Many Requests
  and the client is blocked from those endpoints for a period of time. Access
  tokens issued by the IdentityServer expire after one hour, after which
  requests return 401 Unauthorized until a new token is obtained.
notes: >-
  The 100 requests/minute default is documented but described as varying per
  client and changeable without notice; confirm your account's specific limits
  with Joblogic. Clients should implement exponential backoff with jitter on
  429 responses and refresh the OAuth token before the one-hour expiry.
sources:
- https://apidocs.joblogic.com/
- https://support.joblogic.com/docs/api-access
responseCodes:
  throttled: 429
  unauthorized: 401
limits:
- name: Default Endpoint Rate Limit
  scope: client
  metric: requests
  limit: up to 100 per minute (default; varies per client, subject to change)
  notes: Applied to all resource-server endpoints by default per the API documentation.
- name: Token Lifetime
  scope: client
  metric: minutes
  limit: 60
  notes: OAuth2 access tokens expire one hour after issue; expired tokens return 401.
policies:
- name: Throttling
  description: Exceeding the per-client request rate returns HTTP 429 Too Many Requests and temporarily blocks access to the affected endpoints.
- name: Backoff Strategy
  description: Clients should implement exponential backoff with jitter on 429 responses and avoid bursting above the documented per-minute limit.
- name: Token Refresh
  description: Obtain a fresh client-credentials access token before the one-hour expiry to avoid 401 Unauthorized responses.
- name: IP Allowlisting
  description: API access is gated behind Joblogic's firewall; only allowlisted public IP addresses can reach the resource servers.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com