aid: joy-io
name: Joy (ex-Privateaser)
description: 'Joy is a French SaaS platform for bars, restaurants and venues that turns group and event
  enquiries into confirmed bookings. Founded in 2014 as Privateaser, the company now runs a two-sided
  business: privateaser.com, the group-venue marketplace that captures demand, and Joy, the manager-facing
  application (web plus iOS/Android) where an establishment centralises requests from Google, Instagram,
  its own website, WhatsApp and Privateaser, then works them through a unified calendar and messaging
  inbox, an SEO/GEO-optimised event showcase page, a virtual phone assistant, quotes, French-compliant
  invoicing, and Stripe-backed deposits and prepayments. Joy reports more than 3,000 partner establishments
  and over EUR100M in bookings managed in 2025. It publishes no public API, SDK, webhook catalogue or
  developer portal; the only integration surfaces it documents for customers are an embeddable iframe
  booking form, Reserve-with-Google, and a one-click reservation copy into Zenchef.'
url: https://raw.githubusercontent.com/api-evangelist/joy-io/refs/heads/main/apis.yml
x-type: company
x-source: serena-portfolio
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: medium
  source:
  - plans
  - rate-limits
  - security
  generated: '2026-09-02'
  method: derived
image: https://joy.io/og-image.png
specificationVersion: '0.23'
created: '2026-08-17'
modified: '2026-08-17'
tags:
- Company
- Marketplace
- Reservations
- Bookings
- Restaurant
- Hospitality
- Event
- Software-as-a-Service
- France
tags_raw:
- Company
- Marketplace
- Reservations
- Bookings
- Restaurants
- Hospitality
- Events
- SaaS
- France
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://joy.io/
- type: Support
  name: Joy FAQ (help center)
  url: https://faq.joy.io/
- type: Blog
  url: https://joy.io/blog
- type: Pricing
  url: https://joy.io/nos-offres
- type: Login
  name: Joy manager app sign-in
  url: https://app.joy.io/
- type: TermsOfService
  name: Privateaser CGU (PDF)
  url: https://www.privateaser.com/cgu
- type: PrivacyPolicy
  url: https://joy.io/politique-de-confidentialite
- type: LLMsTxt
  name: llms.txt (verbatim from faq.joy.io)
  url: llms/joy-io-llms.txt
- type: Plans
  url: plans/joy-io-plans-pricing.yml
- type: Components
  name: Embeddable booking form / reservation widget
  url: components/joy-io-components.yml
- type: Packages
  url: packages/joy-io-packages.yml
- type: DomainSecurity
  url: security/joy-io-domain-security.yml
x-enrichment:
  date: '2026-08-17'
  status: minimal
  artifacts_added: 7
  pass: local-v1
x-coverage:
  state: none
  reason: no-developer-program
  detail: >-
    Joy ships software only as an end-user product — a manager web/mobile app plus a hosted booking
    widget — and publishes no developer portal, API reference, OpenAPI, webhook catalogue or SDK; the
    private backend its own app calls, manager-api.privateaser.com (read from
    https://app.joy.io/config.js), returns HTTP 404 on /openapi.json and every other spec path and is
    gated by an AWS Cognito user pool, and the 90-article help-center index at faq.joy.io/llms.txt
    never uses the word "api".
  evidence:
  - url: https://manager-api.privateaser.com/openapi.json
    status: 404
  - url: https://joy.io/sitemap.xml
    status: 200
  - url: https://faq.joy.io/llms.txt
    status: 200
  - url: https://api.github.com/orgs/Privateaser-Joy/repos?per_page=100
    status: 200
  checked: '2026-08-17'