slug: justcall provider: JustCall generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Telecommunications min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 1 edges: - tag: Calls spec_file: justcall-calls-api-openapi.yml capability_id: BC-430.30 capability_id_l1: BC-430 capability_name: Contact Centre Operations Management confidence: 0.7 evidence: GET /calls listCalls List calls — "cloud-based phone system and contact center platform" reason: JustCall's Calls surface lists voice calls placed through a contact-centre phone system; closest honest fit is contact centre operations (telephony) under Customer Service Management. Not telecom carrier operations — JustCall is a cloud phone app, not a network operator.